Role We are looking for a Transformation Architect to join our team. This is a fully remote role, reporting to the Solution Consulting Director in the Solutions Consulting department. Transformation architects work at the cutting-edge of Zscaler’s platform to create a multi-year cybersecurity vision together with our largest customers. This role is strongly customer-oriented, requiring engagement at mid-senior to practitioner levels within organizations while rewarding individuals who relish in-depth analysis of both business imperatives and technology infrastructure. Additionally, this role encourages lateral and creative thinking to guide customers drawn across all verticals towards a more secure, simplified future while constantly evangelizing the benefits of a true zero trust approach along the way.

What you’ll do (Role Expectations)

• Drive Architecture Value by demonstrating the strategic value and ROI of platform offerings

• Lead Technical Evangelism and Champion Building through community engagement, technical content, and empowering internal advocates

• Execute Discovery and Qualification to uncover deep customer needs and align them with technical solutions

• Utilize Storytelling techniques to build emotional connections and enhance the impact of sales presentations

• Maintain Market awareness and competitive knowledge to tailor sales approaches based on in-depth analysis

Who You Are (Success Profile)

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback, knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• You are customer-obsessed. You build deep empathy for the customer, both internal and external, and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

• You are a skilled presenter. You use storytelling, structure, and visual design to communicate complex concepts clearly and persuasively, improving audience understanding and retention.

• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• Extensive related experience in enterprise architecture, networking, or security

• Excellent knowledge of enterprise architecture combined with advanced working knowledge of networking or security, coupled with a mid-level understanding of the data protection and security operations segments

• Strong business acumen with the ability to pivot and control conversations during meetings to achieve desired outcomes

• Proven skill in building long-term, trusted relationships with key stakeholders

• Ability to develop tailored sales approaches informed by a thorough analysis of market dynamics and competitive landscapes

What Will Make You Stand Out (Preferred Qualifications)

• Practical background in planning, designing, and implementing digital transformation within large multinational companies as a CXO, Enterprise Architect, or consultant

• Demonstrated ability to map technology benefits to realised business value

• Broad technology experience covering TCP/IP protocol stack, DNS, BGP routing, SD-WAN, GRE, IPsec, Layer-7 firewalls, Web Proxies, and Data Loss Prevention

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