When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will obtain status for purchase orders electronically transmitted from providers to suppliers that are not transmitted via Electronic Data Interchange (EDI). You will provide accurate and timely confirmation for non-EDI orders.

Responsibilities

• Coordinate efforts between the Transaction Management Application (TAM) within the eCommerce exchange platform, and Outlook to confirm purchase orders.
• Collect purchase order acknowledgment information from suppliers on all unacknowledged purchase orders within predefined service level agreements.
• Contact suppliers via phone to place and/or confirm orders at specific call times each day; this activity will account for approximately 40%-50% of your day.
• Effectively create and maintain quality relationships with providers and suppliers to ensure provider satisfaction.
• Collect and present statistical data using SQL, Excel, and PowerPoint following the Team Performance Management Module (TPMM) guidelines.
• Use TAM and Excel to run daily and monthly status reports.

Qualifications

• Relevant degree preferred.
• 2 or more years relevant experience required.
• Effective verbal and writing skills required.
• Demonstrate excellent customer service skills and has experience in customer service.
• Ability to work in an open team environment.
• Ability to work under tight deadlines and prioritize effectively.
•  Experience with Microsoft Outlook, SQL, Excel, Word, and PowerPoint preferred.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.