Training Coordinator - Outpatient Pharmacy

Days - Full Time

Southlake Campus

Position Summary / Career Interest:

Join our Outpatient Pharmacy team! Outpatient Pharmacy is currently hiring for a Training Coordinator. This position is a full time opportunity with limited evening and weekend commitments at our Southlake campus in Lenexa, Kansas.

The Pharmacy Training Coordinator delivers education and training programs that enable pharmacy team members to acquire and maintain the knowledge and skills required for their roles. This role supports training initiatives for onboarding and ongoing training needs within the outpatient pharmacy. Training coordinators are expected to utilize adult learning theories and principles to effectively deliver training that meets the needs of adult learners. In this role, training coordinators work in outpatient pharmacy spaces applicable to their role approximately 50% of the time. The training coordinator will also have some involvement in other activities related to training such as developing training materials and auditing work. Available positions include training support for hospital discharge pharmacies, home delivery pharmacy, specialty pharmacy, outpatient pharmacy onboarding programs, outpatient pharmacy call center and other ambulatory pharmacy services.

Responsibilities and Essential Job Functions

• Effectively communicates vision and goals for the training program in supporting pharmacy enterprise operations.
• Organizes and facilitates competency model for pharmacy employees.
• Monitors progress with education and compliance with regulatory requirements (continuing education, licensure/registration, personnel documentation for accreditation, etc.).
• Establishes policies and procedures, standards of work and work instructions for pharmacy trainees. Coordinates these records to ensure that they are consistently up-to-date and meeting current practice standards.
• Conducts observations and assessments of the performance of pharmacy trainees, providing clear direction and regular monitoring and feedback on performance.
• Partners with Pharmacy Master Trainer and Training Leadership on new initiatives and training updates.
• Support continuous performance improvement initiatives.
• Establishes system for maintaining and improving training program and documentation.
• Performs audit to ensure training is effective and standards are being held. *Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Associates Degree OR
• 2 or more years in lieu of Associates Degree

Preferred Education and Experience

• Bachelors Degree
• 1 or more years experience as a Pharmacy Tech

Preferred Licensure and Certification

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) or other recognized entity
• Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA) Active license

Knowledge Requirements

• Experience educating others in both formal and experiential settings
• Read and write in English
• Effective writing skills applicable to policies, procedures, and development of training documents
• Must have excellent written and verbal communication, facilitating and project management skills
• Must apply techniques to ensure the success of all types of learners Understanding of Adult Learning Principles and ability to develop learning programs that adhere to those principles.
• Experience in managing multiple large-scale design projects.
• Experience in developing high-quality, interactive, visually enhanced presentations, participant workbooks and job aids that engage users in their own development.
• Highly proficient in online design authoring tools (i.e., Articulate Storyline).
• Experience in measuring learning effectiveness.
• Strong work ethic, self-motivated and able to contribute creative ideas into the design and development of learning programs.
• Ability to work independently and collaboratively to achieve desired results.
• Proficient in Microsoft Word, PowerPoint, Excel and Outlook.
• Displays the flexibility necessary to adjust to changing/additional duties and responsibilities as the needs and business change.
• Works well in a fast-paced environment and is detailed oriented.
• Ability to learn and master specialized applications.
• Internet based technology skills.
• Advanced problem-solving skills.
• Strong customer service skills.

Time Type:

Full time

Job Requisition ID:

R-58913

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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