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This position is responsible for coordinating on-site and off-site public safety training programs; selecting and scheduling adjunct instructors; evaluating instructor performance; and managing required course equipment, resources, and materials. The position also oversees support staff responsible for coordinating, processing, and documenting all information related to on-site and off-site operations.

This position reports directly to the Director of Operations. Additional assignments may be assigned by the Executive Director of Public Safety. The incumbent will actively participate in strategic planning and administrative support initiatives.

This position requires a responsible, self-motivated individual who can serve as a leader in a high-volume, fast-paced office environment. The successful candidate must be flexible in work scheduling, capable of multitasking, able to work effectively amid frequent interruptions, and committed to meeting established deadlines for assigned tasks.

PRIMARY RESPONSIBILITIES

• Coordinating on-site and off-site public safety training courses for emergency services organizations.
• Select qualified and certified adjunct instructors for training courses.
• Manage office operations at the training facility.
• Manage the support staff at the training facility.
• Perform special projects as assigned.

SECONDARY RESPONSIBILITY

• Proctor and evaluate certification examinations as requested.

MINIMUM QUALIFICATIONS

• High school diploma or general equivalency diploma (GED) and three years of work experience, or an associate degree.
• 4 - 6 years of job-related experience in customer service.
• Knowledge of FERPA regulations, policies, and procedures, and of the State Training System as defined by the Office of the State Fire Commissioner. Experience with the PA Public Safety Training System and professional certification testing.
• Management and customer service skills.
• Good interpersonal skills.
• Basic skills in Microsoft Word and Excel.
• Basic project management skills.
• Valid driver's license.
• All office staff must have Child Abuse Clearance due to their interaction with minors in relation to courses.

PREFERRED QUALIFICATIONS

• Demonstrated flexibility and adaptability for off-site training and testing opportunities.
• Strong organizational and detail-oriented skills.
• Experience with the Colleague database.
• Good problem-solving skills.
• Ability to work in an active environment with constant interruptions.
• Effective communication skills with a diverse student and instructor population.
• Capacity to manage a heavy workload.
• Ability to maintain a positive attitude when dealing with agitated students and/or instructors.
• Proficiency in multitasking.
• Ability to move and set up various training props and tools.

Salary Range $50,618 - 64,630 (commensurate with experience)

Benefits

Bucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.

Background Checks/Clearances

Employment with the College will require successful completion of background check(s) in accordance with the College's policies, including a Pennsylvania Background Check, FBI Fingerprint Clearance, and Pennsylvania Child Abuse History Clearance.

Application

Apply online at: https://bucks.wd1.myworkdayjobs.com/BCCC

Applications must consist of a letter of application addressing this specific position and the candidate’s interest and qualifications for coming to Bucks County Community College, resume/CV, and professional references. References will not be contacted without prior permission. Finalists may be asked to provide additional materials.

Deadline

Applications will be accepted until the position is filled.

We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. 

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.