Agency

Department

The TFS Dispatcher IV will dispatch assigned resources and serve as a communication link for incidents and aviation management for incident response. They will maintain current and accurate records of resource availability, dispatch and monitor resources to wildfires and other activities, as well as maintain situational awareness of resources and conditions and communicate as needed to field personnel and supervisors. Occasional overnight travel to meetings or training may be necessary. When on-call or when determined by supervisor, carry cell phone after hours and be able to report to dispatch within 30 minutes after being requested. ***There are 4 openings for this position.***

Responsibilities:

-Dispatch assigned resources and serve as a communication link for incidents, aviation management, resource ordering, logistical support for incident response. Maintain current and accurate records of resource availability. Dispatch and monitor resources to wildfires or other activities. Maintain situational awareness of resources and conditions and communicate as needed to field personnel and supervisors. Occasional overnight travel to meetings and trainings may be necessary. When on-call or when determined by supervisor, carry cell phone after hours and be able to report to dispatch within 30 minutes after being requested.

-Coordinate regarding resource availability, weather data, duty times, available resources and supervisors, fire activity, fire behavior and dispatch area response activity. Monitor weather for changes and communicate regularly with field personnel and behavior.

-Maintain all dispatch records and logs, provide feedback on dispatch systems and procedures, ensure timely and accurate completion of fire reports and open record requests. Assist with implementation of new systems and technology, particularly those that aid in the flow of operational information and situational awareness.

-Coordinate and review processing of FAMIS transactions, mileage reports, travel vouchers and purchase orders.

-Manage and account for assigned TFS credit cards, TFS vehicle log books, daily activity time reports, and assigned TFS equipment in accordance with applicable laws, rules, procedures, and guidelines.

-Participates in necessary or recommended training to maintain readiness and assists with agency training efforts, particularly related to incident and wildfire management. Become eligible for additional out-of-state duty in accordance with Wildland Fire Qualification System Guide (PMS-310-1).

-Provide support for other programs as required.

-Position will aid in supporting aviation operations statewide. Emergency response is an essential duty of this position.

-Other duties as assigned.

Working Conditions: Will work in dispatch center. Work schedule is a 10-hour rotating shift. Must be available to work holidays and weekends. During increased activity, work schedules will increase to a 12-hour shift.

Benefits: Texas A&M University System strives to support the health and wellness needs of our diverse workforce. Texas A&M Forest Service offers a competitive benefits package including medical, dental, vision, life and long-term disability insurance, retirement benefits, paid time off and health and lifestyle programs as well as educational incentives and tuition reimbursement opportunities.

Education and Experience:

Required Education: High school graduate or equivalent

Preferred Education: Formal education in emergency response dispatch or other communication field.

Required Experience: Ten (10) years experience in dispatch and office administration duties.

Preferred Experience: Experience in wildland firefighting or emergency response dispatch. Familiarity with state radio/dispatch protocol.

Knowledge, Skills and Abilities:
Required Knowledge: PC-based programs and software

Preferred Knowledge: Using PC in the reporting and tracking of emergency response incidents.

Required Skills: Good verbal and written communication skills

Required Ability: Utilize latest dispatch software and equipment. Multi-task and work cooperatively with others.

Registrations, Certifications, and Licenses:

Required: NWCG Aircraft Dispatcher qualification.

Applicant Instructions:

Resume is REQUIRED to be uploaded to application. References are required to be entered in the secondary questionnaire section of the application. Certifications are preferred to be uploaded to the application.  Documents/certifications can be uploaded in the "My Experience" page in the "Resume/CV section.  More than one document can be uploaded; just click the "Upload" button for each document.  Documents can only be loaded at this time and cannot be uploaded once the application is submitted.  If there are any issues uploading documents, please contact 979-458-6690.  Please check your spam folder in case more information is sent in regards to this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.