Summary

Responsible for maintaining the integrity of the Water Distribution System and providing 24-hour/7-day per week/365 day per year call center and dispatch operations for water utility trouble calls.  Also, responsible for serving as municipal 311 operator for after hour calls.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Performs in lead system operator role by providing supervisory and oversight of junior systems operations staff.
• Serve as the point position to support evening and late night operation in making decisions that assist the operational performance and management of the system.
• Offer productivity improvement suggestions to the Water Production Supervisor based on observations and communication with system operators.
• Maintain departmental optimum water pressure to all areas of the City at all times.
• Monitor water inflow, outflow, tank/tower levels, and pressure throughout the water system.
• Monitor Wastewater Collection System Lift Station operations data for 24 hour/7day per week/365 day per year operation.
• Provide 24 hour/7day per week/365 day per year Water Utility operations and dispatching management support activities.
• Provide after hour non-stand-by Animal Control dispatching and call management support activities for the municipality.
• Provide 24 hour/7day per week/365 day per year intra-City after hour non- emergency support activities for the municipality.

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• Class C - Water Distribution Operator License
• Class II – Wastewater Collection License
• 5 years experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:     

• High School Diploma plus 1 year advanced study
• 5-7 years experience as a Water Systems Operator
• Knowledge, Skills & Abilities:            
• Comprehensive knowledge of water system operations and procedures
• Comprehensive knowledge of general dispatch operations
• Comprehensive knowledge of municipal government
• Skill in providing supervisory oversight
• Skill to develop and implement work schedules for 24/7 operations
• Skill to assess and make recommendations to management based on personnel and policy development
• Skill in basic computer operations
• Skill in operating various functions of a water distribution system
• Ability to work a flexible schedule

Licenses and Certifications

• Class C - Water Distribution Operator License
• Class II – Wastewater Collection License
• Valid Class C Texas driver's license

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.