Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary

As a Construction Technology Utilization Representative, you will lead adoption, activation, and utilization of Caterpillar’s construction technology solutions across the given region. This customer-facing field role requires strong technical credibility, deep product knowledge, and the ability to influence dealers and customers through complex discussions that drive measurable productivity, safety, and business outcomes. 

The CI Technology Portfolio includes solutions such as Cat Grade, Payload, Cat Command, Detect, and VisionLink and other productivity- and safety-enabled technologies.

What You Will Do (Job Duties)

• Grow adoption of Caterpillar productivity and safety technology solutions in alignment with Technology Growth targets and future business priorities. 
• Increase VisionLink Productivity and Safety activations, ensuring technology-enabled machines are activated, retained, and delivering measurable customer value. 
• Drive customer technology utilization through effective onboarding, training, and ongoing support that improves productivity and safety outcomes. 
• Build trusted dealer and customer relationships while challenging the status quo to strengthen adoption, satisfaction, and long-term retention. 

What You Will Have (Core Skills)

Customer Focus 

Understands customer needs, gathers feedback, and translates insights into practical technology solutions that improve satisfaction and business outcomes. 

Decision Making and Critical Thinking 

Analyzes information, evaluates risks and trade-offs, and uses sound judgement to make productive, data-informed decisions. 

Negotiating 

Leads constructive, collaborative discussions focused on win-win outcomes, issue resolution, and productive dealer and customer relationships. 

Relationship Management 

Builds trust with customers, dealers, and internal partners by responding promptly, monitoring satisfaction, and helping resolve critical issues. 

Business Development 

Identifies market opportunities, understands customer segments, and supports growth of Caterpillar technology solutions. 

Value Selling 

Connects technology solutions to measurable customer value by quantifying productivity, safety, cost, and business benefits. 

Top Candidates Will Have

• Customer-facing experience in the construction industry.
• Experience growing or supporting new and expanding construction technology portfolios with dealers and customers. 
• Proven ability to work independently, influence without authority, and navigate complex dealer and customer discussions in fast-paced, ambiguous environments. 
• Strong customer focus with the ability to connect dealer needs, customer outcomes, and Caterpillar strategy. 
• Working knowledge of value selling and the ability to translate technology solutions into measurable productivity, safety, and business benefits. 
• Solid technical aptitude with working knowledge of Caterpillar products, construction applications, and CI technology solutions. 
• Strong leadership presence, organization, analytical, and communication skills. 
• Ability and willingness to travel 50% or more.

Additional Information

• Position located in North Carolina.
• Domestic relocation assistance is available.
• Travel of 50% or more within the assigned territory is required. 
• A company vehicle and cell phone stipend are provided. 
• The territory includes four Caterpillar dealers.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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