Jobs Companies Concentrix Tactical Operations and Measurement Management (TOM)

Sobre este puesto de Tactical Operations and Measurement Management (TOM) en Concentrix

Concentrix · Presencial · GRC Athens - Minwos 10-16

Job Title:

Tactical Operations and Measurement Management (TOM)

Job Description

Main responsibilities:

  • Oversee productivity and operations enablement initiatives received from client Small Business Group (SBG) programs, including but not limited to: provisioning management, optimizing the use of infra, and the deployment of tech projects across programs, including pilot programs and on-site coordination, implementation, as well as user testing and troubleshooting.

  • Efficiently manage and implement operational processes, tools and systems, resource provisioning, and risk management by collaborating closely with Clients Change Enablement and Vendor Enablement points of contact.

  • Play an active role by contributing to improving product, process and support system solutions.

  • Provide feedback to the Tooling Council and facilitate the feedback gathering of tooling and system needs across programs, translates business requirements into insights shared with client.

  • Manage tactical operations, measurement, and reporting initiatives across SBG programs received from client, working in partnership with Vendor Leadership and client points of contact to deliver functional requirements and manage the productivity and tooling needs of the programs.

  • A single point of contact for task management, ensuring adherence to established procedures and protocols.

  • Oversee task quality assurance, addressing low-quality tasks and maintaining high standards.

Key Deliverables & Performance Indicators:

  • Operational process improvements that increase efficiency and reduce risk.

  • Effective tools and systems management that support business objectives.

  • Timely resolution of tasks and issues, ensuring seamless collaboration and efficient issue resolution.

  • High-quality task management, minimizing repeat instances and maintaining stakeholder satisfaction.

  • Proactively identify operational risks and define mitigation options for both major and minor risk exposures. Execute mitigation initiatives and coordinate resolution with Vendor Leadership and client.

Why Join Us?

✨ Work with a globally recognised technology brand

✨ Lead large-scale, high-performing sales organisations

✨ Influence commercial strategy and business outcomes

✨ International and collaborative working environment

✨ Significant career development and leadership growth opportunities

✨ Competitive salary, bonus structure, and benefits package

✨ Relocation support available

✨ Be part of an organisation that rewards innovation, performance, and leadership excellence

Location

📍 Athens, Greece

🏢 On-Site Role

Ready to Lead the Next Stage of Growth?

If you're a commercially driven sales leader who thrives on developing people, exceeding targets, and delivering measurable business impact, we'd love to hear from you.

Apply today and take the next step in your sales leadership career.

[INTERNAL ONY]

Requirements:

  • KPI Performance above Teams Average in the last 6 months

  • No absenteeism in the last 6 months

  • No disciplinary actions for the last 6 months

Location:

GRC Athens - Minwos 10-16

Language Requirements:

Time Type:

Full time
¿Listo para postularte en Concentrix?
Postúlate en Concentrix

Sobre Concentrix

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve g

Ver todos los empleos en Concentrix →

Empleos similares

Concentrix
Temporary Recruiter (2 month FTC)
Concentrix
⚡ Postúlate pronto BGR Sofia - Advance Business C... Híbrido
● Nuevo 👁 Visto ✓ Postulado hace 20h
Concentrix
Recruiter II
Concentrix
⚡ Postúlate pronto IND Hyderabad - Unit No. 601 6... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 1d
Concentrix
Team leader (F/H) - Marrakech - Allemand
Concentrix
⚡ Postúlate pronto MAR Marrakech - 70, Quartier I... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 2d
Concentrix
Specialist, Customer Acquisition
Concentrix
⚡ Postúlate pronto MYS KL Sentral - NU Tower 2, L... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 2d
Concentrix
Full Stack Developer
Concentrix
⚡ Postúlate pronto IND Hyderabad Presencial
● Nuevo 👁 Visto ✓ Postulado hace 3d
Concentrix
Team leader
Concentrix
⚡ Postúlate pronto IND Hyderabad - LSR Tudor Vant... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 3d
Concentrix
Sr. Service Delivery Manager- Bilingual
Concentrix
⚡ Postúlate pronto NIC Work-at-Home Presencial
● Nuevo 👁 Visto ✓ Postulado hace 3d
Concentrix
Trainer II
Concentrix
⚡ Postúlate pronto COL Bogota - Mallplaza - Aveni... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 3d
Concentrix
Director, Account Management - Technology sector
Concentrix
⚡ Postúlate pronto USA, AZ, Work-at-Home Presencial
● Nuevo 👁 Visto ✓ Postulado hace 3d

Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

Más empleos en Concentrix

Ver todos los empleos en Concentrix →

Postúlate ahora
🤖

Un momento — para

JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Toma ventaja en tu búsqueda de empleo.

Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

Únete al canal — es gratis