Job Title: L2 Backup Administrator
Location: Pune, Chennai, or Hyderabad
Shift: 24x7 Rotational Shifts

Job Summary

We are seeking an experienced L2 Backup Administrator with strong expertise in Cohesity Data Protect to support and manage enterprise backup and recovery operations. The role involves monitoring, troubleshooting, and maintaining backup environments, ensuring data protection compliance, and providing timely resolution of backup-related incidents. Experience with IBM Spectrum Protect (TSM) and Cobalt Iron is desirable. Knowledge of automation and scripting will be an added advantage.

Key Responsibilities

• Administer, monitor, and support Cohesity Data Protect backup infrastructure.
• Perform backup, restore, and recovery operations for physical, virtual, and cloud workloads.
• Troubleshoot and resolve backup failures, performance issues, and infrastructure-related incidents.
• Conduct regular health checks and capacity management of backup environments.
• Manage backup policies, retention schedules, replication, and disaster recovery configurations.
• Support operational activities including incident, problem, and change management processes.
• Generate and maintain backup operational reports and documentation.
• Collaborate with infrastructure, storage, server, database, and application teams to ensure successful backup and recovery operations.
• Participate in backup infrastructure upgrades, patching, and maintenance activities.
• Contribute to process improvements and automation initiatives.

Required Skills

• 3-6 years of experience in enterprise backup administration.
• Strong hands-on experience with Cohesity Data Protect.
• Good understanding of backup, restore, replication, retention, and disaster recovery concepts.
• Experience supporting Windows, Linux, and VMware environments.
• Knowledge of backup monitoring, troubleshooting, and performance tuning.
• Familiarity with ITIL processes and ticketing systems.

Preferred Skills

• Experience with IBM Spectrum Protect (TSM).
• Experience with Cobalt Iron Compass backup solutions.
• Scripting and automation skills using PowerShell, Python, Bash, or similar technologies.
• Exposure to cloud backup technologies and hybrid cloud environments.

Education & Certifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Cohesity, Storage, or Backup-related certifications are preferred.

Other Requirements

• Willingness to work in 24x7 rotational shifts, including weekends and holidays as required.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently and collaborate effectively in a global operations environment.