Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Systems Administrator Lead performs application support at tier two and three levels both independently and with assistance from other information technology professionals of systems including web servers, file/print services, and Active Directory in addition to the storage utilized by these systems. Work with and maintain Active Directory accounts, security groups, group policies, server based shared directories and user permissions. Provide on-call support based on a rotation and apply necessary patches during the established patch window that occurs once a month on a weekend. Installs, configures, monitors, troubleshoots and maintains server class software and hardware including file servers and load balanced applications. With limited supervision, installs, configures and supports various line-of-business applications. Interfaces with appropriate individuals to coordinate installations and maintenance of client server applications. Maintains backup system and ensures backups are successfully completed, periodically tested, and are in compliance with best practices. As needed, restore files, directories, objects, complete servers, etc. from backups. Works with outside contracted vendors for additional hardware and software support. Works with Network Engineers to ensure server room resources connect to Enterprise network. Makes critical decisions involving the use of limited resources in an effort to repair and restore services during system interruptions and outages. Troubleshoot and resolve issues and participate in a 24 x 7 on-call rotation as required.

About Us

Join a team on a mission to provide fair and equitable access to justice. Our department is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community, by actively learning through experiences using both successes and failures as opportunities to learn and grow.   Every team member plays a vital role in providing services for the justice system, the legal community, and the general public.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% monthly contribution rate that includes a 100% employer match on Day 1
• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more!  Work With Us | Maricopa County, AZ

We Require

• Five years of experience administering, configuring, managing, installing, and troubleshooting VMware, PowerShell, AWS, Azure, Windows Server 2016/2019/2022 operating systems, IIS Web Applications, Active Directory, and SAN (Storage Area Network) systems

• Bachelor's degree in Computer Science, Information Technology, closely related field, or a technology related discipline
• A combination of post-secondary education and/or job-related experience may substitute for the education requirement on a year-for-year basis.

We Also Value

• Ten years’ experience in administering, configuring, managing, installing, and troubleshooting Windows Server 2016/2019/2022 operating systems, IIS Web Applications, Active Directory, and SAN (Storage Area Network) systems
• Certifications in: Microsoft Server Operating Systems, VMware, AWS, Azure
• Experience working with VMware, PowerShell, AWS, and Azure
• Experience with managing firewalls and troubleshooting network switches

Job Contributions

• Installs, operates, maintains and administers Windows Server /2016/2019/2022 operating systems and associated roles and features
• Installs, operates, maintains and administers data center hardware including Dell PowerEdge Servers, Dell PowerStore, EMC NetWorker, and Coheisty backup systems
• Administers AWS and Azure hosted data center environments including backup and DR services
• Administers Microsoft IIS, including managing IIS Web applications and associated components
• Configures IIS Web Server security, including Authentication, Secure Sockets Layer (SSL), and URL Authentication Rules
• Performs expedited root cause analysis and escalating the issue to the appropriate teams when necessary
• Administers VMware virtual data center environment including backup and DR services
• Collaborates with vendors and internal technical teams to resolve issues
• Monitors network resources, usage, and performance. Monitor assigned systems and applications to maintain performance
• Takes proactive steps to improve performance when necessary
• Escalates issues to management
• Creates and documents policies and procedures, installation instructions, configuration guides, and other relevant documentation as needed to help maintain a knowledge base for the team
• Participates in technical on-call services and off hours work when required.

• Performs other duties as assigned.

Working Conditions

• Mostly office setting in high volume, fast-paced environment
• Requires long periods of sitting while completing computer activities
• Ability to lift boxes up to 25 pounds and carry, push or pull up a distance of 100 feet
• Job requires the ability to handle interruptions, time pressures, frequently changing tasks, high volume of work, and unscheduled tasks
• Job requires the ability to work in a team environment, isolation, public contact and/or close physical proximity with others
• Job requires the being thorough in completing work tasks and giving attention to detail; honest and ethical; reliable, responsible, and dependable in fulfilling obligations
• May require travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles use on County business

Selection Procedure

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [email protected] to initiate the interactive process.

Apply Now!