University Operations:

The University Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

University Operations is seeking to hire a Systems Administrator I. This role provides administration, operational support, implementation, automation, and continuous improvement for enterprise Microsoft 365 and Google Workspace services. The role maintains reliable, secure, supportable, and well-documented productivity platforms.

Responsibilities:

• Administer Microsoft 365 and Google Workspace services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Defender, and Purview; monitor service health, capacity, and platform performance.
• Investigate and resolve complex platform incidents and service requests involving messaging, collaboration, sharing, permissions, storage, security, compliance, and service degradation.
• Implement and maintain approved governance, security, retention, audit, eDiscovery, data loss prevention, and records-management controls.
• Configure, test, validate, and document platform changes, migrations, feature rollouts, upgrades, and service improvements, including rollback and operational handoff requirements.
• Develop and support PowerShell, Microsoft Graph, workflow automation, monitoring, and reporting solutions that improve reliability and reduce repetitive work.
• Partner with university departments and technical teams to deliver supportable solutions, communicate risks and platform limitations, and maintain procedures, standards, runbooks, and knowledge articles.

Minimum Qualifications:

Bachelor’s degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). 

Preferred Qualifications:

• Experience administering enterprise Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Experience with Microsoft 365 governance, security, compliance, retention, eDiscovery, audit, data loss prevention, Defender, or Purview capabilities.
• Experience administering Exchange Online messaging and SharePoint Online/OneDrive governance, permissions, storage, information architecture, or content lifecycle practices.
• Experience supporting migrations, tenant changes, platform modernization, feature rollouts, or other complex Microsoft 365 initiatives.
• Experience developing administrative automation and reporting using PowerShell, Microsoft Graph, scripting, or workflow technologies and serving as an escalation resource for complex platform issues.
• Experience supporting enterprise-scale collaboration environments, producing technical and operational documentation, and administering or supporting Google Workspace.
• Relevant Microsoft certifications are preferred.

Special Instructions to the Applicants:

• The anticipated salary range for this position is $64,518-$72,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
• This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.
• Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance 
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].