Work Schedule

Environmental Conditions

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. 

Discover Impactful Work: 

Join our Unity Lab Services LAMP team, where we support laboratory equipment reliability, asset lifecycle management, service coordination, and an outstanding customer experience. We’re seeking a System Owner to serve as a subject matter resource for the supported laboratory area and partner with laboratory staff, service providers, Workflow Specialists, and cross-functional teams to ensure equipment is suitable for use, service activities are coordinated, CMMS records are accurate, and LAMP service commitments are met. Your technical knowledge, organizational skills, compliance focus, and customer-centered approach will contribute to safe, reliable laboratory operations.

A day in the Life: 

• Serve as a subject matter resource and primary point of contact for the supported laboratory area, addressing equipment-related questions, service needs, and escalations.
• Maintain accurate equipment and service records in the Computerized Maintenance Management System (CMMS/Maximo) and support timely processing of work orders in accordance with applicable procedures and service levels.
• Support the coordination of maintenance, repair, calibration, and other service activities with laboratory staff, Workflow Specialists, service providers, and other stakeholders, including identification of appropriate operational windows.
• Review work order and service documentation for completeness, including field service reports and required attachments, and support proper routing and documentation in CMMS.
• Prepare or support Administrative Asset Entry (AAE) documentation and CMMS data changes required to maintain accurate asset information throughout the equipment lifecycle.
• Provide basic equipment troubleshooting and collaborate with laboratory staff and service providers to identify potential causes and appropriate next steps before or during repair activities.
• Support new equipment and capital projects, including purchase order management, user requirements, vendor coordination, asset setup, implementation activities, maintenance requirements, Maximo asset lifecycle activities, and equipment salvage or replacement as applicable.
• Monitor equipment status, maintenance activities, service coverage, and obsolescence; communicate timely updates to equipment users and stakeholders and support asset availability.
• Support vendor and service-provider activities, including scheduling coordination, equipment availability, site access/escort support as applicable, and follow-up through completion.
• Support quality, safety, and compliance activities applicable to the supported area, including Good Documentation Practices, training requirements, OPT documentation, OFSR follow-up, EHSS CAPA activities, and audit readiness as applicable.
• Generate or support operational reports and program updates, identify opportunities for continuous improvement, and represent Thermo Fisher Scientific professionally while delivering a positive customer experience.

Keys to Success: 

Education 

• High school diploma or equivalent required.
• Associate degree in a scientific or technical discipline is preferred.

Experience 

2+ years of experience in laboratory operations, scientific equipment support, asset management, field service, maintenance coordination, or another regulated scientific environment preferred. An equivalent combination of relevant education and experience will be considered in meeting the role requirements.

Knowledge, Skills, Abilities 

• Proficiency with Microsoft 365 applications (Excel, Outlook, Teams).
• Experience using CMMS/Maximo, asset management software, or similar systems.
• Working knowledge of laboratory equipment service processes, work order management, scheduling, documentation, and asset lifecycle activities.
• Strong organizational, communication, analytical, troubleshooting, and problem-solving skills.
• Ability to coordinate effectively with laboratory users, service providers, Workflow Specialists, and cross-functional teams in a customer-focused environment.
• Demonstrates attention to detail, Good Documentation Practices, adaptability, and a strong commitment to safety, quality, compliance, and continuous improvement.

Physical Requirements / Work Environment  

• Work is performed primarily at customer laboratory, office, and warehouse locations.
• Frequent walking, standing, bending, and reaching throughout the workday.
• The position requires regular lifting of 30-40 lbs. (up to 50 lbs. occasionally).
• Use personal protective equipment (PPE), including lab coats, gloves, safety glasses, and steel-toe shoes, as required.
• Overtime work may also be necessary.  

• As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria. 

Benefits 

We offer comprehensive healthcare, paid Holidays, tuition reimbursement, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! 

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. 

Apply today! http://jobs.thermofisher.com 

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. 

Accessibility/Disability Access 

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. 

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.