About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: SW Engineer II

Location: Belgrade, Serbia

Grade: 10

Position Summary

We are seeking a motivated candidate to join the ATM Solutions Team that supports the UK and Ireland’s ATM estate of over 14,000 machines.

As a key member of the development team you would contribute to projects helping in the development of our software builds as well as the development of Postilion host configuration / Downloads / Loadsets.
 

Alongside our project work we respond to production issues, identify root causes and deliver resolutions.

Key Areas of Responsibility

• Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
• Actively assist with the development and maintenance of a continuous integration solution.
• Estimate and commit to delivery of project requirements.
• Participate in continuing process improvement initiatives.
• Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
• Author ATM Technical specifications, Software Installation Documentation, & User Guides.
• Assess requirements & priorities to ensure delivery of the right product at the right time.
• Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
• Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
• Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
• Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
• Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
• Travel – as required to support onsite activities such as customer Pilot installations.

Basic Qualifications

• Undergraduate degree in Computer Science/Engineering and/or equivalent experience
• Experience in transaction processing platforms, especially Postilion; Download and loadset development
• In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
• Experience working with ATM’s in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.

Preferred Qualifications

• Experience of managing Windows-based Desktop solutions;
• Experience with Windows scripting languages Batch and Powershell
• Experience creating HTML pages utilizing CSS and Javascript
• Experience in defining technical expectations, system requirements and effort estimations for projects
• Experience working to a change management procedure and working with a change management application, preferably ServiceNow
• Experience writing technical documents for product releases
• Ability to investigate reported issues including estimated impact and scale, and providing resolutions
• Experience working with desktop security solutions, preferably Trellix (McAfee) EPO

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance
• Employee Referral Bonus Program
• Wellbeing Resources
• Baby Bonus
• Life, Accident & Disability Insurance
• Numerous opportunities for internal career pathing and advancement
• Discounts for employees at NCR Atleos partners

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.