Supply Chain Specialist

Position Overview

The Supply Chain Specialist is responsible for supplier management, procurement, inventory planning, and supply continuity to support hardware operations and customer fulfillment. This role monitors supplier performance, manages material availability, drives cost optimization, and supports new product introductions (NPI) and product lifecycle activities. The ideal candidate is a proactive, detail-oriented self-starter with strong analytical and problem-solving skills, capable of working independently, taking ownership of responsibilities, and collaborating effectively with internal teams and external suppliers.

This is a remote position based in the Pacific or Central time zone, with 10% travel.

Key Responsibilities

• Server as a primary point of contact for external suppliers and partners to coordinate procurement activities, delivery schedules, and operational requirements.
• Monitor supplier performance against key metrics, including quality, cost, on-time delivery, lead times, and responsiveness. Support supplier scorecards, performance reviews, and corrective action follow-ups.
• Coordinate procurement of hardware appliances, components, accessories, and related services, including purchase order processing, supplier acknowledgments, order tracking, and delivery follow-ups.
• Monitor demand forecasts, inventory levels, replenishment requirements, and supplier capacity to support material availability, minimize shortages, and reduce excess inventory.
• Identify and track material shortages, supply constraints, and delivery delays. Coordinate with suppliers and internal teams to resolve issues and minimize fulfillment disruptions.
• Review supplier pricing, purchase price variances, and procurement costs to identify potential cost savings, cost avoidance, and process improvement opportunities.
• Support supply chain readiness for new product introductions, including component sourcing, bill of materials (BOM) reviews, material availability, supplier coordination, and production ramp-up.
• Coordinate supply chain activities related to new SKU setup, engineering changes, product revisions, end-of-sale (EOS), end-of-life (EOL), and component obsolescence.
• Work closely with Sales Operations, Manufacturing, Logistics, Finance, Engineering, and Product Management to support supply chain execution and customer fulfillment requirements.
• Maintain accurate supplier, material, pricing, and procurement records. Identify opportunities to improve operational efficiency through process standardization, reporting, and automation.

Qualifications

• 5+ years of experience in supply chain management, procurement, or supplier management in a technology or hardware manufacturing environment.
• Experience managing supplier performance, sourcing and purchasing activities, and supply continuity issues.
• Working knowledge of NPI processes, bills of materials, inventory planning, component lead times, and product lifecycle changes.
• Ability to evaluate supplier quotations, negotiate commercial terms, analyze costs, and prioritize competing operational needs.
• Strong analytical, organizational, negotiation, cross-functional communication, and problem-solving skills.
• Excellent written and communication skills
• Advanced proficiency in Microsoft 365 applications, including advanced Excel, PowerPoint, Outlook, Word, Teams, and familiarity with ERP or procurement systems.

Preferred Qualifications

• Bachelor’s degree in supply chain, Operations, Business, Engineering, or a related field.
• Experience working with contract manufacturers, or electronics distributors
• Familiarity with Salesforce, NetSuite, or other ERP and procurement platforms.
• Understanding of global supply chains and coordination of hardware offerings.