Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description:

Position Overview

Reporting to the Manager, Supply Chain and Systems, the Supply Chain Specialist is responsible for the day to day supply chain operations, inventory management, logistics coordination, and data integrity within the Catheterization Laboratory (Cath Lab). Utilizing the Tecsys Elite™ Healthcare Point of Use (POU) system and its integration with SAP ERP and EPIC EHR, the role ensures high value medical supplies, implants, consignment inventory, and all non- stock, direct order products are accurately ordered, received, tracked, replenished, and available to support safe patient care.

The Supply Chain Specialist serves as the operational link between Clinical teams, Materials Management, vendors, and technology systems, supporting patient safety, financial stewardship, inventory accuracy, contract compliance, and efficient clinical operations.

Responsibilities

• Review, validate, and adjust automated replenishment orders generated through the Tecsys POU platform to ensure inventory levels support ongoing clinical operations.
• Monitor and reconcile uncaptured supply utilization and emergency usage from late overnight cases
• Rectify inventory discrepancies identified through system dashboards, ensuring inventory records remain accurate and stockout risks are mitigated.
• Coordinate expedited deliveries, substitute products, and vendor support to address urgent supply shortages, backorders, and exceptional utilization requirements.
• Manage manual procurement activities, including approved product trials, loaner equipment, patient specific products, off contract orders, and contract conversion inventory requirements.
• Receive and process inventory deliveries by validating purchase orders, recording product information, and maintaining accurate tracking of Unique Device Identifiers (UDI), lot numbers, serial numbers, and RFID tags within Tecsys.
• Ensure RFID enabled inventory and barcode tracked products are properly configured systematically and available within designated physical storage locations and procedural areas.
• Communicate critical supply issues, delivery delays, and operational risks to clinical staff and leaders to support continuity of patient care.
• Replenish inventory locations, procedural storage areas, and RFID cabinets in accordance with established par levels and system requirements.
• Support contract conversions through SAP cart profile maintenance, Tecsys system configuration, item setup, cabinet assignments, and coordination of physical product transitions.
• Execute cycle counts, inventory audits, expiration reviews, and inventory reconciliations to maintain inventory accuracy, reduce waste, and support regulatory compliance.
• Manage product recalls by locating affected inventory, removing impacted products, and coordinating follow up activities to minimize patient safety risks.
• Monitor consignment inventory programs, vendor replenishment activities, bill and replace processes, and reconciliation reporting to ensure financial accuracy and product availability.
• Verify the functionality and operational readiness of Tecsys hardware, RFID cabinets, scanners, and related technologies, escalating technical issues as required to Tecsys Service and Support..
• Maintain SAP cart profile data and support item master maintenance activities to ensure accurate integration between SAP, Tecsys, and Epic systems.
• Identify and report pricing, unit of measure, contract, and system data discrepancies, coordinating resolution with Data Management, Contracts, and Information Technology teams.
• Provide front line Point of Use system support to clinical staff, assisting with scanning issues, workflow questions, and operational troubleshooting.
• Support the Manager, Supply Chain and Systems with generating Tecsys system reports and data for supply chain management decision making.
• Collaborate with physicians, nursing staff, Clinical Educators, Finance, Medical Engineering, Materials Management, Digital/IT, vendors, and external partners to support operational excellence and continuous improvement initiatives.

Requirements

• Diploma or degree in Supply Chain Management, Procurement, Logistics, Business Administration, Healthcare Administration, or a related field.
• Recognized Supply Chain professional designation such as Association for Health Care Resource & Materials Management (AHRMM) Certified Materials & Resource Professional (CMRP) designation is considered an asset.
• Minimum two years of healthcare supply chain experience, preferably within a high acuity procedural environment such as Cardiac Catheterization Laboratory, Interventional Radiology, or Operating Room services.
• Experience with healthcare Point of Use inventory management systems such as Tecsys Elite™ Healthcare POU, Pyxis™ Supply POU, or similar middleware supply chain platforms.
• Knowledge of SAP ERP, EPIC EHR, inventory management processes, procurement workflows, and automated integrated replenishment systems.
• Understanding of FDA Unique Device Identification System (UDI) requirements, implant tracking processes, consignment inventory management, and healthcare supply chain best practices.
• Strong analytical, organizational, and problem-solving skills with a high degree of attention to detail.
• Excellent communication and relationship management skills with the ability to collaborate effectively with multidisciplinary teams, physicians, vendors, and support services.
• Proficiency in Microsoft Office applications, particularly Excel, and experience working with healthcare technology systems and reporting tools.
• Ability to work effectively in a fast paced clinical environment and perform physical duties, including extended standing, walking, lifting up to 40 lbs., and moving supply carts and inventory.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. 

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. 

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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