To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Fixed Term & Temporary

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description

The Business Value Services (BVS) team at Salesforce partners with Sales and Solution Engineering on strategic customer engagements. This intern based in New York, New York will build quantified financial value perspectives showing how Salesforce solutions, including Agentforce and other AI capabilities, drive measurable business outcomes across industries such as Retail and Consumer Goods, Professional and Talent Services, High Tech, Manufacturing, Communications, Media and Technology, and Public Sector.

Responsibilities

• Facilitates internal and external discovery sessions to understand customer business processes and where AI and automation could change how work gets done.
• Collaborates with customers and sales teams to prioritize value drivers, including key performance indicators, and builds a quantified value model supporting customer business goals.
• Sizes AI use cases, such as agents that resolve service requests or support sellers, and models the impact on capacity, cost, and revenue.
• Pressure-tests the assumptions behind AI business cases, including adoption rates, data readiness, and required human review.

Required Qualifications

• Currently enrolled in an MBA program with an expected graduation of Spring 2028.
• 5 or more years of professional experience in roles requiring structured analysis, financial modeling, or solution-based selling in complex environments.
• Experience building and delivering presentations to senior stakeholders.
• Demonstrated ability to structure complex business problems and develop actionable recommendations.
• Regular, hands-on use of generative AI tools, including writing clear prompts, evaluating outputs, and determining when human review is needed.

Preferred Qualifications

• Prior experience in value consulting, management consulting, or investment banking.
• Familiarity with CRM platforms or enterprise software sales cycles.
• Experience scoping, building, or measuring an AI project.
• Familiarity with retrieval-augmented generation (RAG), model evaluation, and AI governance concepts.

Internship Date:

June to August/September

This position is ineligible for visa sponsorship. This posting will close on Oct 20th, 2026.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $46 - $57 per hour. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.