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Position Summary

The Student Event Lead serves as a key member of the gameday and event operations team for the Athletics Department at the University of Wisconsin–Stevens Point. This leadership-focused student position is responsible for assisting with the planning, coordination, and execution of athletic events while providing oversight and support to event staff. Student Event Leads help ensure that home contests and special events are conducted professionally, safely, and in accordance with institutional, conference, and NCAA standards.

This position offers students valuable hands-on experience in event management, leadership, communication, customer service, and athletic administration.

Essential Duties and Responsibilities

Event Operations

• Assist in the preparation, setup, and breakdown of athletic competitions and special events.
• Ensure facilities are event-ready, including signage placement, equipment setup, seating arrangements, and venue appearance.
• Monitor event spaces throughout contests to maintain safety, cleanliness, and operational efficiency.
• Support game-day functions including ticketing, crowd management, hospitality, and fan engagement activities.
• Support concession stands operations by preparing and selling food and beverages, handling cash and electronic transactions, maintaining inventory levels, and ensuring compliance with food safety and customer service standards.
• Help oversee student staff assigned to ticketing and concessions areas to ensure efficient operations and positive guest experience.

Leadership and Staff Coordination

• Serve as a lead point of contact for student event staff during assigned events.
• Assist with training and mentoring new student workers.
• Help assign responsibilities and ensure event staff complete assigned duties.
• Communicate event expectations and operational updates to student staff members.
• Escalate facility, safety, or operational concerns to professional staff as needed.

Customer Service and Event Experience

• Provide exceptional customer service to student-athletes, coaches, officials, spectators, alumni, and campus visitors.
• Assist with directing guests, answering questions, and resolving minor event-related concerns.
• Support efforts to create a positive and welcoming environment at all UW-Stevens Point athletic events.

Administrative Support

• Assist Athletics staff with event preparation, inventory management, and operational planning.
• Maintain accurate records related to event staffing, equipment, and facility use when requested.
• Attend required staff meetings and training sessions.

Required Qualifications

• Must be enrolled as a student at the University of Wisconsin–Stevens Point.
• Strong communication and interpersonal skills.
• Ability to demonstrate leadership, professionalism, and accountability.
• Dependable, punctual, and able to work independently.
• Ability to work effectively with diverse groups of students, staff, and community members.
• Willingness to work evenings, weekends, and occasional holidays based on athletic event schedules.

Preferred Qualifications

• Previous experience working at athletic events, campus events, customer service, or related leadership roles.
• Interested in sports management, event management, recreation, business, communications, or athletics administration.
• Familiarity with collegiate athletics and game-day operations.
• Experience supervising peers or leading teams in work, volunteer, or student organization settings.

Physical Requirements

• Ability to stand and walk for extended periods during events.
• Ability to lift, carry, and move equipment weighing up to 30 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to perform physical setup and teardown responsibilities.

Learning Outcomes

Students serving as Event Leads will gain practical experience in:

• Athletic event and facility management
• Leadership and team supervision
• Professional communication
• Problem-solving and decision-making
• Customer service and fan engagement
• NCAA Division III athletics operations
• Event planning and risk management

Position Competencies

Successful Student Event Leads demonstrate:

• Leadership
• Initiative
• Professionalism
• Teamwork
• Adaptability
• Attention to detail
• Strong organizational skills
• Commitment to providing an exceptional event experience

Hourly Wage: $12.00/hour

Key Job Responsibilities:

Special Notes:

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or [email protected].

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.