Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family:

Department:

Supervisor:

Job Title:

Job Description:

Duties:

• Staff the front desk of the building and/or of the Office for Student Success to create a welcoming, professional environment for all visitors.
• Offer assistance and guidance, including walking visitors to resources when needed.
• Manage phone lines and monitor/respond to email communications during shifts.
• Provide peer support by connecting students with appropriate resources and staff.
• Ensure front lobby and public spaces are organized, clean, and professional in appearance.
• Support planning and execution of programs hosted by the Office for Student Success.
• Complete administrative tasks such as filing, emailing, calling, or special projects.
• Lead and support initiatives that strengthen Mercer's student success culture
• Promote campus wellness initiatives and encourage student engagement.
• Actively participate in leadership and professional development opportunities.

Required Qualifications:

• Must be Eligible for Federal Work-Study (Verify eligibility with the Office of Student Financial Planning.)
• High standards of professionalism, confidentiality, and customer service.
• Strong initiative, reliability, and attention to detail.
• Commitment to serving peers and contributing to a thriving Mercer community.
• Ability to work a minimum of 6 hours per week during business hours.

Compensation/Wage:

• $10 per hour

Scheduled Hours:

Start Date:

End Date: