Entity:

Technology

Job Family Group:

Project Management Group

Job Description:

Purpose of the Role

The Technology India Operations Lead helps bp’s India Technology Hub grow, perform and deliver lasting business value. Working closely with Technology leaders and enterprise partners, you will connect business priorities with practical plans, effective governance and measurable outcomes.

You will lead workforce planning, operational governance, interpersonal effectiveness and employee experience, while enabling leaders to make informed decisions through data and insights. The role offers an opportunity to shape how the Hub operates, develops its capabilities and collaborates with global teams.

Key Accountabilities

Technology Strategy & Execution

• Turn India Technology priorities into clear plans, achievements and measurable outcomes.
• Lead cross-functional programmes that support hub growth, capability development and business priorities.
• Track progress, identify risks and dependencies, and help leaders make timely decisions.
• Coordinate delivery across teams and enabling functions to achieve agreed outcomes.

Workforce Strategy & Talent Operations

• Lead workforce planning, interpersonal growth, hiring governance and workforce analytics.
• Partner with Talent Acquisition and business leaders to support recruitment, onboarding and capability development.
• Coordinate graduate, apprentice and other strategic talent programmes.
• Provide workforce insights to support planning, resource allocation and leadership decisions.

Governance, Risk & Operational Excellence

• Create and maintain governance frameworks, operational controls, reporting and compliance processes.
• Identify operational risks, track actions and support timely resolution.
• Improve processes by simplifying ways of working, standardizing practices and reducing unnecessary complexity.
• Support the adoption of enterprise standards and strengthen operational consistency across the hub.

Organizational Effectiveness & Employee Experience

• Lead initiatives that improve productivity, engagement, onboarding, wellbeing and collaboration.
• Use employee feedback and operational data to find opportunities for improvement.
• Partner with leaders to strengthen team effectiveness and align local practices with global Technology priorities.
• Coordinate leadership communications, learning programmes, culture initiatives and major hub events.

Leadership Enablement & Customer Partnership

• Build trusted relationships with leaders and provide practical advice to support business decisions.
• Prepare executive updates, dashboards, FMs and recommendations using relevant insights.
• Work with Technology, People & Culture, Procurement, Finance, Workplace and external partners to deliver shared outcomes.
• Connect bp Technology India with global hubs to encourage teamwork, share effective practices and improve alignment.

Required Qualifications

• A bachelor's degree or equivalent experience in technology, engineering, business management or a related field, or equivalent shown experience.
• Experience in technology operations, business operations, programme management or interpersonal transformation.
• Experience working with senior stakeholders in a sophisticated, cross-functional organization.
• Strong problem-solving skills and the ability to turn data into clear insights and practical recommendations.
• Effective communication, partnership and leadership skills.
• The ability to handle challenging priorities, coordinate multiple initiatives and deliver results.

Preferred Experience

• Experience supporting a large technology organization, global capability center or technology delivery hub.
• Experience in workforce planning, talent operations, governance or organizational effectiveness.
• Familiarity with change management, continuous improvement and operational risk management.
• Knowledge of Agile practices and programme delivery methods.
• Experience working across geographical locations and collaborating with global teams.

Key Capabilities

• Critical thinking and business understanding
• Collaboration and stakeholder engagement
• Planning, prioritization and execution
• Analytical thinking and evidence-based decision-making
• Governance and continuous improvement
• Communication, influencing and change leadership

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Information   

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, API and platform design, Benefits Management, Business Analysis, Business modelling, Client Counseling, Cloud Platforms, Configuration management and release, Data Analysis, Data design, Data Management, Demand Management, Design Thinking, Dialogue enablement, Digital Innovation, Digital Product Management, Employee Experience, Empowering Others, Facilitation, Influencing, Long Term Planning, Managing change, Marketing strategy, Measurement and metrics {+ 5 more}

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.