At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:

This position plays a critical role within the Third Party Risk Management function by supporting enterprise third-party risk activities, partnering with the Third Party Risk Management leader, and helping drive continuous improvement. Success in this role requires leadership, indirect influence, stakeholder management, collaboration, problem solving, personal agility, and a continuous improvement mindset.

Job Responsibilities: .

• Lead, monitor, and execute daily Third Party Risk Management operations.
• Perform due diligence on complex, high-visibility third parties.
• Provide backup leadership support to the Third Party Risk Management Leader.
• Serve as a key resource to the Third Party Risk Management leader by providing thought partnership, operational support, backup leadership coverage, and support for complex issues.
• Build strong relationships and collaborate with business, risk and program stakeholders across the Third Party Risk Management ecosystem.
• Support, coach, and mentor emerging team members to build capability, consistency, and confidence in program execution.
• Lead complex Third-Party risk management initiatives, provide guidance and subject matter expertise to peers, and drive outcomes that support the function’s effectiveness, scalability and continued growth.
• Proactively identify, escalate, facilitate and track response activities that support effective management of third-party risks.
• Support the development of Third Party Risk Management policies, program materials, procedures, and internal resources.
• Evaluate Third Party Risk Management processes through the lens of effort, value, and enterprise risk to identify opportunities for simplification and improvement.
• Lead and support initiatives that improve processes, tools, technology, data quality, and program visibility.
• Work with third parties and key cross-functional stakeholders to ensure Third Party Risk Management activities are performed consistently across the portfolio and within agreed timelines.
• Conduct quality assurance reviews to promote accuracy, consistency, and adherence to Third Party Risk Management standards.
• Educate business, risk, and program stakeholders on roles, expectations, processes, and procedures.
• Promote strong stakeholder experience through responsive communication, effective support, and consistent execution.
• Leverage data, reporting, and portfolio insights to monitor Third Party Risk Management activity, identify trends, and support leadership decision-making.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor's degree in business, risk management, information technology, or related field, or equivalent work experience.
• 5+ years of progressive experience supporting Third Party Risk Management process improvement, technology enablement, data quality, reporting, or program transformation initiatives.
• Experience applying Third Party Risk Management practices such as risk identification, tiering, due diligence, risk assessment, monitoring, reporting, and stakeholder coordination.
• Ability to coach, guide, and share knowledge with less experienced team members.
• Excellent analytical, problem-solving, and decision-making skills with the ability to leverage data and portfolio insights to identify trends, monitor activity, and support decision-making.
• Experience building, enhancing, and using Third Party Risk Management technology platforms.
• Strong communication, facilitation, influencing, listening, and collaboration skills across stakeholder groups.
• Strong organizational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Intellectually curious; able to research and find solutions independently.
• Action-oriented with a focus on execution and follow-through.
• Ability to apply an enterprise risk perspective when evaluating risk, options, and recommended actions.
• Project management experience preferred.
• Experience with process improvement preferred.

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.