Senior Technology Automation Engineer

Job Purpose

The Senior Technology Automation Engineer is responsible for designing, developing, implementing, operating, and continuously improving enterprise automation solutions that enable automated service fulfillment, remediation, reporting, and platform operations across Assurant's technology ecosystem.

This role combines software engineering, cloud engineering, DevOps, platform engineering, and operational ownership responsibilities. The engineer is accountable for delivering automation capabilities while ensuring the ongoing stability, security, compliance, lifecycle management, and operational excellence of automation platforms, applications, cloud services, and supporting third-party technologies.

The role partners closely with Infrastructure, Cloud, Security, Service Management, Architecture, Risk, Compliance, and vendor teams to reduce manual effort, improve operational efficiency, strengthen governance, enhance security, and increase platform reliability. Additionally, the role is responsible for identifying opportunities to leverage AI-assisted automation technologies to improve service delivery, operational effectiveness, and user experience across the enterprise.

This position will be in Bengaluru/Hyderabad at our India location

Working Hours: 3:30 PM IST to 12:30 AM IST

What will be my duties and responsibilities in this job?

Automation Engineering & Solution Delivery

Design, develop, test, deploy, and maintain enterprise automation products and reusable automation components.

• Develop software solutions using C#, Python, PowerShell, Bash, APIs, and cloud-native technologies.
• Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, and Infrastructure as Code (IaC) methodologies.
• Perform peer code reviews and ensure adherence to enterprise development, security, and architectural standards.
• Develop automation solutions for provisioning, remediation, orchestration, reporting, compliance, and service fulfillment processes.
• Build and maintain integrations across enterprise platforms using REST and SOAP APIs.
• Identify and implement AI-assisted automation opportunities

Platform Operations, Lifecycle Management & Governance

• Own operational health, availability, performance, scalability, and reliability of automation platforms and supporting third-party technologies.

• Monitor applications, integrations, cloud services, infrastructure components, and automation workflows.
• Manage platform lifecycle activities including upgrades, patching, version management, dependency management, and end-of-life remediation.
• Administer and support Azure cloud services and Azure Kubernetes Service (AKS) environments.
• Ensure containerized workloads adhere to enterprise security, compliance, and operational standards.
• Manage vulnerability remediation, security hardening activities, and technical debt reduction initiatives.
• Develop and maintain modernization roadmaps.
• Support disaster recovery planning, testing, and business continuity readiness.

Architecture, COE Participation & Technical Governance

• Participate in architecture reviews, design reviews, and technical governance processes.
• Promote reuse of enterprise automation components, standards, and best practices.
• Contribute to enterprise automation strategy, platform roadmaps, and engineering standards.
• Provide technical leadership and guidance.

Production Support, Risk, Compliance & Operational Excellence

• Provide production support for automation platforms, cloud services, and enterprise integrations from tools in the platform such as Ansible/Tower, APIM, Atlassian Suite, Azure DevOps, GitHub Enterprise, MuleSoft, Octopus, SailPoint, Salesforce, Service Fabric, ServiceNow, SSRS, etc.
• Perform incident response, troubleshooting, root cause analysis, and corrective action implementation.
• Support audit, compliance, regulatory, and risk management activities.

Ensure compliance with security, risk, operational, and technology governance policies. Drafting and maintaining operational procedures and runbooks for managed service team execution.

What are the requirements needed for this position?

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related STEM discipline.
• Minimum 5 years of experience across Automation Engineering, DevOps Engineering, Cloud Engineering, Software Engineering, Platform Engineering, or Systems Engineering.
• Experience supporting enterprise production environments and mission-critical platforms.

Required Technical Skills

• System Administration
  • Windows Server administration (2016/2019/2022) and Linux administration (RHEL, Ubuntu)
  • Active Directory, Group Policy, DNS, DHCP, and enterprise infrastructure services
  • PowerShell and Bash scripting for systems administration and operational automation
  • Server provisioning, configuration management, patching, and operating system lifecycle management
  • IIS and web application hosting administration
  • Windows Services, scheduled tasks, certificates, and service account management
  • Enterprise file systems, storage, and permissions management
  • Performance monitoring, troubleshooting, and root cause analysis for server and application infrastructure
  • Troubleshooting, administering, and supporting enterprise third-party applications, platforms, and integrations
  • Diagnosing application, infrastructure, network, and integration issues across vendor-supported platforms using logs, monitoring, and vendor documentation
  • Virtualization platforms (VMware vSphere and/or Hyper-V)
  • SSL/TLS certificate management and PKI fundamentals
  • System hardening, security baselines, vulnerability remediation, and compliance support
  • Backup, recovery, disaster recovery, and high availability concepts
  • Experience administering enterprise applications and supporting production environments

• Software Development & Automation
  • Python, PowerShell and Bash
  • REST and SOAP APIs
  • GitHub Flow, GitFlow, GitOps
  • Claude Code, GitHub Copilot (i.e. agentic automation technologies)

• DevOps & CI/CD
  • Azure DevOps YAML Pipelines
  • GitHub Actions and GitHub Workflows
  • CI/CD and Infrastructure as Code
    • Terraform
• Cloud & Platform Technologies
  • Microsoft Azure
  • Azure PaaS Services (e.g. App Services, Functions, Cosmos DB, Data Factory, Key Vault, SQL Database)
  • Azure Kubernetes Service (AKS)
  • Docker and Kubernetes
  • API Management Technologies (e.g. Azure APIM, and/or MuleSoft, APISIX)
• Identity & Access Management
  • Active Directory and Entra ID
  • OpenID Connect (OIDC)
  • SSO Integration for 3rd Party Apps (i.e. authentication, authorization, SCIM, etc.)
• Platform Operations & Governance
  • Monitoring and Observability
  • Incident, Problem, Change and Release Management
  • Vulnerability Management
  • Technical Debt Management
  • Capacity Planning
  • Disaster Recovery and Business Continuity
  • Audit and Compliance Support
  • Vendor Management
  • AI-assisted automation platforms

What are the preferred requirements for this position?

• Master's degree in related STEM discipline.
• Experience participating in an Automation or Platform Engineering COE.
• Terraform and Terraform Cloud.
• Ansible Automation Platform.
• SailPoint IDM and Okta.IDP
• Experience supporting SOX, SOC, ISO, PCI or similar compliance frameworks.
• Azure certifications.
• Certified Kubernetes Administrator (CKA).

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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