Position Summary

What You’ll Do

• Support the design, implementation, and maintenance of enterprise infrastructure systems to improve scalability, performance, and reliability.
• Contribute to cloud and on-premises infrastructure initiatives while following enterprise architecture standards, security requirements, and operational best practices.
• Assist with infrastructure project delivery by completing assigned engineering tasks, documenting work, and coordinating with senior engineers and cross-functional teams.
• Support network capacity planning activities, including monitoring trends, identifying performance constraints, and recommending optimization opportunities.
• Troubleshoot infrastructure incidents and service issues, escalating highly complex or business-critical problems when appropriate.
• Develop and maintain automation scripts, configuration templates, and infrastructure-as-code practices to support repeatable and reliable deployments.
• Participate in governance activities related to SLAs, OLAs, security controls, compliance requirements, and operational readiness.
• Evaluate new tools, technologies, and process improvements under the guidance of senior technical team members.
• Create and maintain technical documentation, runbooks, diagrams, and operational procedures.
• Other duties may be assigned as needed to meet Company goals.

Minimum Requirements

• Degree or equivalent experience and typically requires 7+ years of relevant experience.

Critical Skills

• 7+ years of experience in infrastructure engineering, network engineering, cloud engineering, systems engineering, or a related technical field.
• Hands-on experience supporting infrastructure across cloud and on-premises environments.
• Experience with Azure required; exposure to Google Cloud Platform (GCP) or other cloud platforms preferred.
• Strong understanding of network engineering concepts, including TCP/IP, DNS, routing, switching, BGP, VPNs, and hybrid connectivity.
• Experience with automation or orchestration tools such as Terraform, Ansible, Puppet, Python, or similar technologies.
• Working knowledge of cloud infrastructure, virtualization, and container platforms such as Kubernetes.
• Experience monitoring infrastructure performance, supporting capacity planning, and identifying reliability or cost optimization opportunities.
• Ability to troubleshoot complex infrastructure issues and collaborate with senior engineers during major incidents or escalations.
• Understanding of enterprise security, compliance, change management, and governance practices.
• Strong communication, documentation, collaboration, and problem-solving skills.

Preferred Skills / Experience

• Experience in healthcare or other regulated industries.
• Experience supporting hybrid or multi-cloud networking environments.
• Exposure to DevOps, Site Reliability Engineering, or infrastructure-as-code practices.
• Experience with enterprise monitoring, observability, and incident management tools.
• Ability to influence technical discussions, partner across teams, and contribute to continuous improvement efforts.

Work Model / Physical Requirements

We are Flex and Connect with 2 days a week in office.