Company

Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Business Title(s): Sr. Field Claims Specialist

Employment Type: Full-Time

FLSA Status: Exempt

Location: Field

Summary:

We are looking for a highly qualified Sr. Field Claims Specialist to work remotely out of Massachusetts. This role is responsible for conducting field inspections and preparing accurate, high-quality property damage estimates within an assigned territory. The position focuses on on-site inspections, documentation, and estimation only and does not include full claim ownership or adjustment responsibilities.

Ideal candidates bring strong property estimating expertise, with preference for experience in farm, ranch, and rural property losses.

This position is qualified as a field position.

Essential Responsibilities:

• Conducts on-site property inspections to assess damage following a loss.
• Identifies cause and scope of damage and documents findings thoroughly.
• Prepares accurate repair or replacement estimates, including diagrams, photos, and supporting documentation.
• Evaluates construction components, materials, and repair methods with a strong attention to detail.
• Identifies investigative needs related to damage assessment and escalates findings as appropriate.
• Recognizes potential fraud indicators and reports observations to claims leadership.
• Assesses salvage or subrogation potential and documents relevant information.
• Completes basic risk observations for underwriting and claims awareness.
• Communicates inspection findings and estimates clearly to policyholders and internal claims partners.
• Maintains professional on-site interactions with insureds, agents, and contractors as needed.
• Ensures inspection reports and estimates are completed timely and accurately.

Qualifications / Experience Required:

• High school diploma or equivalent.
• 5+ years of experience in property claims, property inspection, construction, or related field.
• Demonstrated experience producing detailed and accurate estimates.
• Valid state license or ability to obtain one, as required.
• Regular physical activity, including climbing ladders, lifting up to 80 pounds, and working in awkward positions.
• Ability to make independent decisions in accordance with company guidelines.
• Full-time remote role with significant field work.
• Frequent travel within assigned territory required.

Preferred Qualifications:

• Property claims experience, ideally including Farm, Ranch, or Rural Property.
• Strong field estimating background (residential and outbuildings preferred).
• Familiarity with agricultural structures, barns, outbuildings, fencing, and related assets.
• Experience working independently in assigned territories.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location.

• Massachusetts Pay Range: $93,228 - $116,994 

PLEASE NOTE: 

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. 

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.