We anticipate the application window for this opening will close on - 29 Oct 2026

 

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

As part of our HR Digital and AI Transformation, the HR organization is advancing a digital-first operating model that uses artificial intelligence (AI) and intelligent automation to improve employee experiences and HR operations. The team develops scalable solutions across the employee lifecycle using technologies including Moveworks, ServiceNow, Workday, Snowflake, Databricks, and UiPath.


This position is based in Minneapolis, Minnesota and is onsite. Travel is approximately 10%.

         

         

The Sr. AI Solution Engineer will design, build, and optimize AI-powered HR solutions, intelligent workflows, virtual agents, and integrations. This role will apply large language models (LLMs), agentic AI, automation, and enterprise platforms to improve employee support, automate HR processes, and enable scalable digital experiences.

Primary Responsibilities

• Design and implement intelligent HR workflows and virtual agents using platforms such as Moveworks, ServiceNow Virtual Agent, and Workday Extend.
• Build and deploy AI applications using LLMs, AI agents, retrieval-augmented generation (RAG), prompt engineering, and orchestration frameworks.
• Develop conversational AI solutions for HR use cases, including policy questions, case resolution, onboarding, and employee support.
• Develop integrations, application programming interfaces (APIs), microservices, and reusable components across HR, enterprise resource planning (ERP), and collaboration systems.
• Configure and optimize workflows, business rules, and data models within ServiceNow, Workday, and other HR applications while supporting solution reliability, security, and scalability.
• Analyze usage metrics, resolution rates, and user feedback to optimize automation logic, natural language processing (NLP) accuracy, virtual agents, and robotic process automation (RPA), while collaborating with HR and IT teams through agile delivery.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related technical field and 4+ years of experience in AI solution development, automation engineering, or platform configuration.
• Experience with at least one agentic AI platform, such as Moveworks, ServiceNow Virtual Agent, or Workday Extend, OR an RPA platform such as UiPath.
• Experience with LLMs, RAG architectures, vector databases, embeddings, or prompt engineering.
• Programming experience using Python, JavaScript, or PowerShell.
• Experience integrating enterprise applications using REST APIs, JSON, OAuth, webhooks, or middleware.

Preferred Qualifications

• Experience with AI orchestration frameworks such as Semantic Kernel, LangChain, LangGraph, or AutoGen.
• Experience with Workday Studio, Workday Extend, ServiceNow Flow Designer, or ServiceNow Virtual Agent Designer.
• Experience with enterprise LLMs, vector databases, SQL, Snowflake, or Databricks.
• Experience with UiPath Studio, Orchestrator, or Automation Hub.
• Experience with HR processes and systems, including onboarding, case management, employee support, data privacy, security, or compliance.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

‌

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. 

‌

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$97,600.00 - $146,400.00

‌

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.