Vision and Value Delivery

• Ideate and determine a strategic plan/initiative, in alignment with Centre of Expertise and Service Partner teams to deliver business aspirations.
• Remove obstacles and coordinate actions for successful implementation of initiatives.
• Assist Head, Homeowners to plan and implement tasks required for delivery of Quest and business aspirations

Business Development & Innovation

• Lead plans, develop initiatives to generate new revenue for Mortgage business
• Excellent communication for effective collaborate with various stakeholders, including service partners, business support teams, Centre of Expertise, marketing, and senior management to ensure product goals and visions are set right.

• Stay informed and analyse Mortgage and property outlook, property/real estate market, economic trends and competitors offering grow Mortgage business
• Lead ideation, creation and timely implementation of project to improve or update on credit related matters including and not limited to customer scorecard, credit policy, customer journeys, processes, sales related matters i.e. Mortgage sales incentive, training, credit and knowledge and regulations, business support teams (eg. End-Financing Management, End-Financing Valuation, Credit Evaluation, Collections) that influence mortgage business with external and internal stakeholders
• Plan and introduce pilot proposition to grow new revenue for business 
• Ensuring adherence to internal and external regulations for new proposals, implementation, foundation setting and post implementation review with stakeholders, committees and management
• Lead project to address product-related issues and implement solutions and enhancements.
• Perform regular peers’ business performance analysis to enable sustainable mortgage portfolio growth profitably.
• Review product pricing, introduce tactical pricing campaign to grow portfolio profitably to meet budget and manage daily SRR, improve SRR process and operations