The Proposal Specialist supports the sales process by managing the creation and delivery of proposals, presentations, and other client-facing materials. This role coordinates input from multiple teams, keeps projects on track, and ensures all deliverables are high quality, aligned with Concentrix standards, and tailored to each client's brand and requirements. The Proposal Manager also supports client meetings and site visits, creates creative content when needed, and maintains proposal resources and best practices to help win new business.

Responsibilities

• Coordinate and respond to RFx/proactive opportunities by creating proposal templates, populating standard content, managing cross-functional stakeholder input/edits, and customizing proposals to mirror the client brand by incorporating client branding/nomenclature while still representing the Concentrix brand.

• Create client presentations and assist with planning/coordination of opportunity-related site visits.

• Partner with Sales to finalize the agenda, notify SMEs of participation, format/iteration management of visit presentation, including customizing the deck to mirror client branding or the style of deliverables previously submitted to the client.

• Ensure all proposal/presentation content reflects consistent style, format, and the Concentrix brand.

• Create deliverable template, populate standard content, own document edits throughout the process, and customize template to mirror client branding.

• Project manage proposal documents by publishing end-to-end timelines, tracking updates through response tracker/status calls, interface with 3rd party for document production (if needed), and procurement upload of final materials.

• Create posters, banners, welcome signs, and other creatives used in site visits and work with the on-site staff to facilitate local production of items and delivery to the site.

• Confirm logistical needs with the on-site administrative support staff, such as facility signage, parking, badging, site readiness, travel logistics, and catering needs.

• Contribute to the proposal knowledge base a BAU basis, perform quality control, and interface with SMEs to update and maintain content.

• Complete all assigned, mandatory training within the timeframe provided

• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Qualifications

• Bachelor's Degree in a related field with 2-5 years of relevant experience preferred.

• Excellent written and verbal communication skills in English and Spanish; good command of the English language.

• Highly proficient in using Microsoft Office 365Understanding of the BPO domain and elementary understanding of industry domains.

• Good sense of aesthetics towards providing professional and succinct written responses; ability to design creative, meaningful graphics.

• Ability to manage stakeholders across various functions and levels in the organization.

• Process-oriented with strong attention to detail.Ability to organize and prioritize projects in a fast-paced and deadline-driven environment.

• Ability to work in a team environment supporting quick turnaround on proposalsSelf-starter, sense of urgency, and works well under pressure.

• Creative thinker and designer.