Department: Innovation and Technology Department

Salary: $98,731.00 - $141,926.09 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The City of Charlotte Innovation & Technology (I&T) Department – Enterprise Applications Division is seeking an experienced Software Developer Senior. This position will focus on front-end web applications, back-end APIs, and mobile apps. The role will involve supporting and enhancing existing applications, as well as developing new applications and services.
As part of the Applications & Integrations Team within the Enterprise Applications Division, you will collaborate with a team of developers to design, build, and maintain applications that serve both internal staff and residents of the City of Charlotte. This position offers the opportunity to contribute to the development of impactful solutions for local government operations and public services.

MAJOR DUTIES AND RESPONSIBILITIES

• Design and Development: Create, develop, and maintain code components using JavaScript, React.js, React Native, and other relevant technologies as required for each project.

• Client Collaboration: Engage with customers to define the scope of work for projects, documenting the details in a Scope of Work (SOW) document.

• Requirement Gathering: Work closely with customers to collect business process and system requirements, ensuring clear documentation as necessary.

• Customer Support: Provide ongoing customer support and troubleshoot issues for both custom and commercial off-the-shelf (COTS) applications.

• Quality Assurance: Assist in the project’s quality assurance process, including the creation of test plans, executing tests, and conducting ad-hoc testing when required.

• Adherence to Procedures: Follow established configuration management and change management procedures within the I&T framework.

• Technical Leadership: Provide expert guidance and technical leadership on complex projects, ensuring best practices are followed.

• Application Design & Specification: Formulate the scope, objectives, and specifications for applications.

• Programming & Documentation: Responsible for the full software development cycle, including design, coding, testing, debugging, and comprehensive documentation.

• Additional Responsibilities: Perform other tasks and assignments as directed by the Technical Team Leader or Application Development Manager.

Knowledge, Skills and Abilities

Programming Languages:

• Strong proficiency in C#, with experience writing and maintaining scalable, high-performance code.

• Solid experience with .NET Framework and .NET Core.

Frontend Development:

• Expertise in HTML5, CSS3, and JavaScript.

• Proficiency in modern front-end frameworks like Angular, React, or Vue.js.

• Familiarity with TypeScript is often preferred.

Backend Development:

• Strong experience building backend applications using ASP.NET (Core & MVC).

• Experience with RESTful APIs and Web Services.

• Expertise in database design and SQL with experience in MS SQL Server or other relational databases.

Cloud Technologies:

• Familiarity with Microsoft Azure or AWS for cloud computing and deployment.

• Experience working with cloud services, including storage, security, and computing platforms.

Version Control and CI/CD:

• Proficient in using version control systems like Git.

• Experience with CI/CD pipelines using tools such as Azure DevOps, Jenkins, or GitLab.

Testing:

• Strong knowledge of unit testing frameworks such as NUnit or XUnit.

• Experience with test-driven development (TDD) and integration testing.

Design Patterns and Architecture:

• Familiarity with design patterns like MVC, Singleton, Factory, and Dependency Injection.

• Experience working in a microservices architecture is often preferred.

Authentication & Security:

• Proficient in implementing OAuth, JWT, and other security protocols for user authentication and authorization.

• Containerization:

• Experience with Docker for containerization and potentially with Kubernetes for orchestration.

Problem-Solving:

• Ability to troubleshoot and debug complex technical issues across the full stack.

Team Collaboration:

• Excellent interpersonal skills and the ability to work effectively in a collaborative, Agile environment.

• Experience working with cross-functional teams, including designers, product managers, and quality assurance engineers.

Leadership:

• Experience mentoring junior developers and leading small development teams.

• Strong communication skills for conveying technical concepts to non-technical stakeholders.

Time Management:

• Ability to prioritize tasks and manage multiple responsibilities effectively in a fast-paced environment.

Experience:

Years of Experience:

• Typically, 5+ years of hands-on experience in full-stack development with C# and .NET technologies.

Project Experience:

• Proven experience with enterprise-level applications, developing and maintaining large-scale systems.

• Familiarity with Agile methodologies (Scrum/Kanban) for project management.

Additional Knowledge:

• Familiarity with message queues like RabbitMQ or Kafka.

• Experience with NoSQL databases such as SQL server, MongoDB is a plus.

• Understanding of DevOps practices and infrastructure as code.

Preferred Qualifications:

• Microsoft Certified: Azure Developer Associate.
• Certified Kubernetes Administrator (CKA).
• AWS Certified Developer – Associate.
• C#
• Blazor web or server
• Microservices
• Event driven architecture.
• CICD
•  Jira
• Scrum
• Rest api
• Workday

Minimum Qualifications:

• High School Graduate or Equivalent and seven (7) years of related work experience

•  OR

•  2 Year College Degree and five (5) years of related work experience

•  OR

•  Bachelor's Level Degree and three (3) year of related work experience

•  OR

•  Master's Level Degree and one (1) years of related work experience 

• or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected].

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.