Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
  

Position Summary

The Ski and Ride School Support Staff and Magic Carpet Operator play a key role in the daily success of lesson operations. The primary function of this position is to support instructor classes, especially children’s programs, by assisting with class organization, student movement, indoor breaks, meals, equipment, facilities, and other operational needs. This role also safely operates the Ski and Ride School magic carpet surface lift, including daily inspections, required documentation, guest assistance, crowd control, ramp maintenance, and communication of operational concerns. Employees work closely with instructors, supervisors, support teams, children, and families to create safe, organized, efficient, and welcoming lesson experiences. This is an outdoor position in changing winter weather and may require prolonged standing, snow shoveling, and frequent movement between operational areas. 

Essential Functions/Major Responsibilities

• Support the daily operation of Ski and Ride School lessons, with particular focus on children’s classes and high-volume program periods. 

• Help supervise and escort children during indoor breaks, restroom trips, meals, equipment adjustments, and transitions between lesson areas, following all department child-safety procedures. 

• Communicate lesson needs, student concerns, operational changes, and safety issues promptly to instructors and supervisors. 

• Prepare, organize, clean, restock, and maintain Ski and Ride School lesson facilities, yurts, meeting areas, teaching equipment, and program supplies. 

• Operate the Ski and Ride School magic carpet surface lift in accordance with training, operating procedures, and all applicable safety requirements. 

• Complete required magic carpet inspections, operational documentation, and logbooks accurately and on time. 

• Maintain safe loading and unloading areas, including ramps, perimeter ropes, fencing, signs, maze areas, and snow surfaces throughout the shift and at closing. 

• Assist guests and students with loading and unloading the magic carpet, including providing appropriate assistance after a fall and managing safe traffic flow. 

• Monitor lift and lesson-area conditions, stop operation when necessary, and report mechanical, safety, or operational concerns immediately to a supervisor. 

• Shovel and move snow as needed to maintain safe access, lesson areas, and magic carpet operations. 

• Provide friendly, proactive guest service and contribute to equitable break and lunch coverage through strong teamwork. 

Secondary Function

• Tech and organize rental equipment for designated children’s programs, including Mountain Rippers, as assigned and trained. 

• Fill and transport water and hot chocolate containers and support snack or meal service for full-day lessons. 

• Assist with lunch service, table setup, cleanup, and supervision support for children’s programs. 

• Ski or snowboard within ability level, when qualified and assigned, to support classes using chairlifts, surface lifts, or designated learning terrain. 

• Teach or assist with a beginner lesson during peak holiday periods only when appropriately trained, qualified, and assigned by a supervisor. 

• Perform other Ski and Ride School operational duties as assigned based on daily business and lesson needs. 

Job Scope

This position works in a fast-paced, guest-facing environment where lesson and student needs can change quickly. Employees are expected to remain composed, energetic, attentive, and flexible during complicated or high-stress situations. They must use good judgment, follow established safety and child-supervision procedures, communicate proactively, and take initiative during slower periods by identifying and completing lesson-support or facility tasks. Daily assignments may shift between class support, facility support, guest assistance, and magic carpet operation based on operational priorities. 

Interpersonal Contacts

Children and adult lesson participants, parents and guardians, instructors, supervisors, sales staff, rental staff, lift operations and maintenance staff, lodge services, and other Mt. Bachelor departments. 

Specific Job Skills

• License/Certifications: Food Handler’s Card preferred. Required lift-operation and department safety training must be completed before working independently.

• Technical: Ability to learn and consistently apply magic carpet operating procedures, lesson-support procedures, child-safety expectations, basic equipment handling, and radio communication standards. Child development, youth program, recreation, education, or guest-service experience is a plus.

• Interpersonal: Patient, attentive, approachable, and able to communicate clearly with children, parents, instructors, and coworkers. Able to redirect behavior respectfully, maintain appropriate boundaries, and contribute positively to a team environment.

• Physical Capabilities: Able to remain standing for extended periods in winter weather, walk on steep or uneven snow surfaces, shovel significant amounts of snow, push or pull equipment and supplies, and move efficiently between indoor and outdoor lesson areas.

• Additional: Due to the sensitive nature of this position and its work with children, a criminal background check will be conducted after the position is accepted. This background check will be completed in accordance with standards enacted under the Fair Credit Reporting Act.

Education/Related Experience

• Minimum Education: High School or equivalent preferred.

• Minimum Time in Related Position(s): Prior experience working with children, supporting group programs, operating equipment, or providing guest service is preferred. Candidates must be comfortable assisting children and adults in a busy mountain environment.

Current Hiring Rate: $17/hr

Minimum Age Requirement: 18+

Come Work Where You Play!

Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.