• Safely drives a shuttle van to transport employees, patients and visitors from designated parking areas to and from the hospital campus.

• Performs inspections and ensures proper care of vehicles and equipment. Notifies supervisor of anticipated repair needs as appropriate.

• Records accurate number of riders and trips throughout shift.

• Uses a mobile phone to appropriately communicate with hospital employees and riders.

• Assists riders in entering and exiting shuttle vehicle.

• Provides courteous service and communicates effectively by providing hospital information and directions as requested.

Provides support to the Guest Services department outside of shuttle transfers.

Required: •

Valid Michigan driver’s license

• 1-2 years driving experience

• Clean driving record with the ability to meet hospital insurance requirements

• Ability to pass background check, drug screening, and health clearance as required by hospital policy

• Knowledge of basic vehicle safety and operation procedures

• Ability to follow schedules and work independently

• Ability to physically assist employees, patients and visitors into and out of a vehicle.

• Maintains satisfactory driving technique.

Preferred:

• Previous shuttle, bus, or commercial driving experience.

• Knowledge of local traffic patterns, arterial roads and navigating high traffic, urban environments.

• Experience providing customer service in a healthcare or public-facing environment.

• CPR/First Aid Certification (or ability to obtain)

Education: High School Diploma or equivalent required.