Job Responsibilities

The Steward Shift Manager is responsible for assigning work and responsibilities, directing employees, scheduling and training to ensure that the work group operates at maximum efficiency and to maintain the cleanliness of all kitchen equipment, china, silver, glassware, pots, pans in work areas and replenishment of supplies with clean ware on their assigned shift.

This is a substitute union role.

Essential Duties/Core Competencies

• Participate in the employee selection process, interviewing and recommending that candidates are hired.
• Set performance standards for tasks, jobs and roles of their employees.
• Align individual performance expectations with organizational goals.
• Discipline employees and issues corrective actions.
• Properly train all Kitchen Utility staff on assigned shift in the use of chemicals and sanitary handling of all Food and Beverage equipment and utensils. 
• Oversee banquet set-up and breakdown on assigned shift.  Assign duties as provided by management. 
• Comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations. 
• Attend periodic meetings and training sessions. 
• Perform periodic safety training.
• Promote positive public and employee relations.
• Present oneself in a neat and clean appearance at all times. 
• Perform other duties as assigned.

Work/Educational Experience

• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Bachelor’s Degree in related field AND two (2) years’ experience in a Supervisory position
  • OR Four (4) years’ experience in a Management position
  • OR Two (2) years’ experience in a Supervisory position within Resorts World
• Six (6) years’ related work experience

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy-five (75) pounds, and prolonged sitting during the shift. 

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.  Ability to respond to common inquiries from other Team Members or guests. Fluency in English required.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: $32.25-$43.00

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.