What You’ll Do

• Perform daily operational maintenance and troubleshooting for cloud server and bare-metal environments, escalating issues as needed.
• Troubleshoot operating system issues, including reboots and OS-level problems, across cloud and bare-metal environments.
• Partner with cloud vendors and internal teams to diagnose and resolve server failures and infrastructure issues.
• Participate in on-call rotations, monitoring infrastructure health and responding to operational alerts.
• Maintain accurate records in ticketing, asset management, and tracking systems, and submit requests such as RMAs or vendor escalations.
• Support cloud fleet operations and day-to-day infrastructure management tasks.
• Contribute feedback on tools, platforms, and automation workflows to help the team improve.

What We’re Looking For

• Bachelor’s degree or diploma in Computer Science, Electrical Engineering, or a related field.
• Basic understanding of cloud infrastructure operations and server technologies, with familiarity with Linux systems and basic troubleshooting.
• Ability to read and run simple Shell/Bash or Python scripts.
• Basic knowledge of networking concepts, including TCP/IP, MAC addressing, subnetting, DNS, and VLANs.
• Familiarity with remote server management concepts such as IPMI or virtual console access.
• Strong learning agility, an ownership mindset, and the ability to work under pressure in fast-paced environments.
• Good written and verbal communication skills in English, and strong teamwork capabilities.
• Strong documentation habits and operational discipline.

Nice to Have

• Understanding of automated OS deployment concepts such as PXE or provisioning pipelines.
• Exposure to automation or infrastructure management tools such as Ansible.

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law