• Manage manufacturing and delivery of IT application, change requests, internally and with SBU Engagement Manager/SMEs to ensure the consistency and proper functioning of the application system and to meet Business needs.
• Develop technical solution within the boundaries of the existing ecosystem.
• Engage with Squad Lead to develop and manage request deliverables, plan and timeline.
• Evaluating business process, anticipating requirements, uncovering areas of improvement, developing and implementing solutions.
• Review requirement analysis & SIT testing scope.
• Identify potential risks and issues in the delivery process and develop mitigation strategies.
• Drive efficiency and effectiveness within the solution delivery function with high-quality standards and adhere to best practices.
• Complete understanding of systems usage as it relates to day to day business operations and advocating improvements to optimize efficiency and effectiveness of the solution.
• Provide production support and assist in identifying root causes of application lapses.
• Provide post-implementation support to the business users related to their areas of supports.

Ensure compliance to all processes, audit and risk matters in the execution of user story.