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Sobre este puesto de Senior Site Reliability Engineer en EROAD

EROAD · Presencial · Auckland (Albany HQ) (NZ)

ABOUT THE COMPANY

EROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

WHAT YOU'LL DO

This is a hands-on senior role with real influence over how our platforms run and improve.

  • Contribute to solution design for large-scale, customer-facing distributed systems
  • Operate and support production environments as part of an on-call roster
  • Drive root-cause analysis when things go wrong and turn findings into lasting fixes
  • Build automation that reduces manual toil and improves reliability
  • Improve monitoring and observability across the platform
  • Identify and deliver cost optimisation opportunities across the infrastructure
  • Mentor teammates and help lift the team's overall SRE practice
  • Work within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead

WHAT YOU NEED

To thrive in this role you'll bring solid, hands-on production experience across the following.

  • Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scale
  • Hands-on experience with a public cloud platform, Azure or AWS
  • Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both
  • Experience with Terraform or similar Infrastructure-as-Code tooling
  • Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar
  • Practical scripting ability in Ruby, Bash, Python or similar
  • Experience operating and managing complex, customer-facing, multi-tier distributed production systems
  • Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog

WHY JOIN

This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.

  • Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement, not just keep the lights on
  • Mentoring responsibilities that build your leadership profile alongside your technical depth
  • Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries
  • Work alongside a talented and collaborative team in an autonomous, self-managed platform team
  • Continuous learning support, including EAP offerings and AI tooling to help you grow
  • Competitive salary and benefits package
  • A multicultural organisation that genuinely values diversity

ABOUT THE COMPANY

EROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

WHAT YOU'LL DO

This is a hands-on senior role with real influence over how our platforms run and improve.

  • Contribute to solution design for large-scale, customer-facing distributed systems
  • Operate and support production environments as part of an on-call roster
  • Drive root-cause analysis when things go wrong and turn findings into lasting fixes
  • Build automation that reduces manual toil and improves reliability
  • Improve monitoring and observability across the platform
  • Identify and deliver cost optimisation opportunities across the infrastructure
  • Mentor teammates and help lift the team's overall SRE practice
  • Work within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead

WHAT YOU NEED

To thrive in this role you'll bring solid, hands-on production experience across the following.

  • Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scale
  • Hands-on experience with a public cloud platform, Azure or AWS
  • Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both
  • Experience with Terraform or similar Infrastructure-as-Code tooling
  • Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar
  • Practical scripting ability in Ruby, Bash, Python or similar
  • Experience operating and managing complex, customer-facing, multi-tier distributed production systems
  • Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog

WHY JOIN

This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.


  • Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement
  • Mentoring responsibilities that build your leadership profile alongside your technical depth
  • Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries
  • Work alongside a talented and collaborative team in an autonomous, self-managed platform team
  • Continuous learning support, including EAP offerings and AI tooling to help you grow
  • Competitive salary and benefits package
  • A multicultural organisation that genuinely values diversity
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Sobre EROAD

EROAD provide in-vehicle technology solutions to fleets in New Zealand, Australia and North America to help them operate more safely and efficiently – making our roads safer and more sustainable for everyone. Click here to learn more about working with us at EROAD

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