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Job Description:

The Senior Project Manager manages the end-to end execution of complex projects from initiation through design to delivery to successful implementation to achieve the business outcomes agreed, within the agreed time, cost and quality parameters.

Responsibilities

• Day-to-day management and leadership of the project and the project team,

• Provide effective leadership and management controls.

• Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies.

• Identify and set appropriate Project Controls.

• Create and lead the project to deliver the agreed outcomes within time, cost and quality constraints

• Support effective governance and decision making..

• Ensure benefits are identified, understood, measured, tracked and owned.

• Ensure appropriate Benefits Realisation Strategy is in place and monitor longer term delivery of benefits against the business case.

• Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies.

• Develop and track within budget

• Identify skill requirements; and deploy and develop resources.

• May manage a medium sized team.

• Ensure effective change management processes are in place to agree and document changes to deliverables as agreed with stakeholders.

• Promote effective individual and team performance.

• Cascade vision and translate into delivery objectives for the team.

• Identify and manage stakeholder relationships and need for senior level support.

• Manage internal and external relationships as appropriate.

About You

• Proven experience as a Project Manager, with a track record of delivering complex projects on time, within budget, and to the required quality standards.

• Excellent project management skills, including the ability to create and manage project plans, schedules, budgets, and resource allocation.

• Leadership and team management skills, with the ability to motivate and engage project teams.

• Excellent communication and stakeholder management skills, with the ability to manage expectations and communicate complex information effectively.

• Experience of working in a structured project management environment, and an understanding of project management methodologies (e.g., PRINCE2, Agile).

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

What’s in it for you?

• A competitive basic salary

• Work from home

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.
 

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

AI & Fair Recruitment at Capita
At Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.

How We Use AI in Our Hiring Process
To help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you.

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