Job Description

The Senior Product Specialist, Oncology (Semarang) plays a critical role in driving sales performance and delivering excellent service to healthcare accounts. This position requires strong strategic thinking to develop effective hospital programs and engage healthcare professionals through impactful presentations.

In addition to achieving sales targets, the Senior Product Specialist is responsible for mentoring junior Product Specialists and enhancing overall team capabilities. Strong leadership and the ability to anticipate market trends are essential for success in this role.

Initial Placement: Semarang, with willingness to be assigned to other locations across Indonesia when necessary.

Job Description:

Entrepreneurship

• Achieves sales targets while delivering exceptional customer service to key accounts and potential customers.

• Develops and executes hospital programs and mini-symposia in collaboration with Marketing, Key Account Management (KAM), Business Partnership Managers (BPM), and other stakeholders.

• Conducts impactful presentations and in-depth discussions with doctors, nurses, and pharmacists, including engagement with Key Opinion Leaders (KOLs).

• Builds and maintains strong relationships with healthcare professionals to enhance customer loyalty and engagement.

Leadership

• Monitors and supports the implementation of sales team capability-building initiatives in collaboration with Learning & Development (L&D).

• Works closely with team managers to develop and refine effective business plans and engagement strategies.

• Plans and manages customer visit schedules (weekly, monthly, quarterly) and prepares comprehensive activity and performance reports.

• Actively participates in company meetings, technical presentations, and briefings to remain aligned with organizational goals.

• Shares best practices and provides mentorship to junior team members (Product Specialists).

Business Acumen

• Executes strategic sales plans to achieve and exceed targets for the product portfolio, including analyzing performance and Sales Force Effectiveness (SFE) metrics to identify improvement opportunities.

• Utilizes trackers, dashboards, and data analysis tools (e.g., pivot tables) to generate actionable insights for decision-making.

• Monitors competitor activities and market trends to adapt strategies and maintain a competitive edge.

Requirements:

• Bachelor’s degree in a relevant discipline (e.g., Life Sciences, Pharmacy, Business).

• Minimum of 4 years of sales experience, preferably in the pharmaceutical or healthcare industry.

• Strong communication and presentation skills, with the ability to engage effectively with healthcare professionals.

• Collaborative mindset, with the ability to work cross-functionally and contribute to strategic initiatives.

• Strong analytical skills, with proficiency in data analysis and reporting tools to support performance monitoring and decision-making.

Required Skills:

Account Management, Account Management, Adaptability, Business Case Development, Business Management, Business Planning, Business Planning and Control System (BPCS), Business Strategies, Competition Monitoring, Customer Engagement, Customer Relationship Management (CRM), Customer Service, Data Analysis, Interpersonal Relationships, Lead Generation, Market Analysis, Market Share Analysis, Oncology Sales, Order Processing, Product Knowledge, Revenue Generation, Sales Forecasting, Sales Objectives, Sales Reporting, Sales Training {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

09/6/2026

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