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Job Description Summary

Job Description

JOB TITLE:       Senior Product Owner

LOCATION:    Jersey or Isle of Man 

HOURS:           Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. 

What you’ll be doing: 

We're on a journey to build the bank of the future, and we need your help.  We're committed to Help Britain Prosper and become the best bank for customers. As part of this, we're redefining our digital capability, providing customers with simpler, continuous interactions across our digital services – online and mobile. We’re continuing our extensive transformation programme, redefining what a bank is from the inside out.

The purpose of the Product Owner is the overall ownership for a single product backlog spanning multiple delivery channels/ feature teams.  Reporting into the Crown Dependencies Lab Product Owner,  this role is responsible to oversee the release of incremental value within an overall product, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities.

Please note* This role is based in Jersey or Isle of Man, you’ll require the right to work and live in these locations.

Key Responsibilities

• Supports development of Lab or Team OKRs and provides product performance and benefits realisation data
• Oversees the shaping of user-stories to meet customer needs
• Manages Customer Journey Managers and Integrators in the  analysis and prioritisation of  user stories for customer journey improvements
• Shapes Product vision and roadmap, lining into the overarching Lab goals and objectives
• Prioritises, refines and manages Product backlog
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO’s are accountable but activities to be delivered by the whole ‘team’.
• Plays a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods
• Works with Integrators when change is particularly large

Additional responsibilities for Product Owners:

• Owns and manages the product backlog for a Group-wide technology asset
• Develops technical design for the product
• Delivers against a product budget, performing financial and data analysis
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities

Why join us?

If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.

What we’re looking for?

• 5+ years’ experience leading digital development delivery with a strong business focus.  App/ Web delivery experience is essential to be considered for this role.
• A background in large scale technology change delivery - you must have experience working as a Product Owner or Programme Manager, able to demonstrate budget, risk and delivery ownership.
• Proven hands-on experience leading cross-functional teams through the end-to-end agile application delivery lifecycle, from demand through to incremental value release.
• Practical experience applying AI to technology delivery, with examples of improved business outcomes.
• Strong leadership, communication and collaboration skills, with the ability to work effectively from executive level through to delivery teams.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.