Senior Product Analyst

As a Senior Product Analyst, you’ll turn product and customer data into insights and recommendations that influence product strategy, roadmap decisions, and business performance. You’ll work closely with product managers, engineers, and business leaders to build business cases, measure product effectiveness, and support data-driven decisions.

You’ll Own:

• Partner with product and business leaders to build business cases for new product functionality and track its effectiveness over time; monitor key metrics, identify business trends, and generate forecasts.
• Own the design, development, and maintenance of ongoing dashboards and their underlying data sets.
• Work collaboratively with product managers and engineers to ensure the right data is generated and collected.

You’ll Solve:

• Lead deep-dive analyses that inform product strategy and product roadmap decisions.
• Analyze complex, non-trivial data generated by a fast-moving product used by tens of thousands of users daily or weekly.

You’ll Impact:

• Influence change by presenting product and customer data-driven insights to product management and senior leadership; confidently communicate your findings and make recommendations to executives and team leaders.
• Strengthen our data-centric, continuous learning culture through storytelling with data, and grow our best practices around reporting quality, data hygiene, and data governance.

How You’ll Succeed Here:

• Bring 5+ years of demonstrated experience as a data or product analyst, preferably at a growing tech company, and a degree in Industrial Engineering, Statistics, Economics, or another quantitative field.
• Apply your experience with product analytics methodologies and fluency in common statistical analysis methods to quickly separate data from noise. Demonstrate your ability to surface key insights that drive business changes with measurable improvements in performance.
• Use SQL and Excel proficiently for data querying and manipulation, and work comfortably with additional data access and analysis tools. Bring a passion for producing high-quality, accurate analytics deliverables. Ideally, you also have experience creating and maintaining dashboards using data visualization tools such as Tableau, Looker, or similar.
• Bring self-motivation, a proactive approach that goes beyond the call of duty, creativity, and strategic thinking, along with the ability to work comfortably in a constantly evolving environment.

We operate in a flexible hybrid work model.

What makes the Product Analytics department at Gong unique?

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call it “Own. Solve. Impact.”

Our decision-making process at Gong is based on data rather than hunches. You’ll have the opportunity to play a major part in the company’s product strategy and operations and analyze complex, non-trivial data generated by a fast-moving product used by tens of thousands of users daily or weekly.

Discover Gong’s wonderful and challenging world by submitting your application. You could become a Gongster!

About us

We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we’d love to see you with us. To review Gong’s privacy policy, visit www.gong.io/privacy-policy/ for more details.

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