Sobre este puesto de Senior Manager, Digital and Technology - Delivery Excellence en Pfizer
ROLE SUMMARY
You will lead application delivery excellence, portfolio performance, culture and leadership initiatives and communications strategy and execution for the Enabling Functions Creation center, a team providing technical solution delivery for Pfizer’s PX, Legal and GBS divisions. You will also manage the application portfolio supporting these divisions—overseeing application health, adoption, utilization, and lifecycle optimization and will evaluate ROI, ensure value realization, and implement governance frameworks to maximize technology investments.
ROLE RESPONSIBILITIES
1. Delivery Excellence Strategy and Governance
- Define and lead the Delivery Excellence strategy for the Enabling Functions Creation Center, establishing governance, standards, and operating rhythms that drive consistent execution across a global organization.
- Implement scalable delivery frameworks, performance management practices, and continuous improvement mechanisms to improve quality, predictability, and business outcomes.
2. Organizational Operations and Workforce Effectiveness
- Provide operational leadership for a 70+ colleague organization, ensuring effective resource utilization, workforce planning, capacity management, onboarding, and delivery performance.
- Partner with leadership to identify organizational risks, prioritize investments, and drive actions that improve efficiency and team effectiveness.
3. Portfolio Performance and Value Realization
- Establish enterprise visibility into the Creation Center portfolio through metrics, reporting, and executive insights.
- Measure delivery performance, technology adoption, value realization, and return on investment to inform strategic decision-making and investment priorities.
4. Communications and Leadership Engagement
- Lead the organization's communication strategy, ensuring consistent messaging, transparency, and engagement across colleagues, stakeholders, and senior leadership.
- Develop executive presentations, operational reviews, business updates, and leadership communications that articulate organizational priorities, accomplishments, and risks.
5. Culture, Engagement and Change Leadership
- Champion a high-performing culture through employee engagement initiatives, recognition programs, change management activities, and leadership communications.
- Foster an environment of inclusion, accountability, collaboration, innovation, and continuous learning.
MINIMUM QUALIFICATIONS
- Bachelor's degree in Business Administration, Information Systems, Organizational Leadership, Operations Management, or related discipline
- 6+ years of experience in technology delivery, PMO leadership, business operations, organizational effectiveness, portfolio management, or related functions.
- Experience leading operational excellence, governance, and strategic planning activities for large, complex organizations.
- Experience influencing senior leaders and driving outcomes across global, matrixed environments without direct authority.
- Experience developing executive-level communications, business reviews, organizational metrics, and performance reporting.
- Strong understanding of portfolio governance, resource planning, capacity management, and delivery performance management.
- Exceptional written, verbal, and presentation skills with experience tailoring communications for executive audiences.
- Experience leading organizational change, continuous improvement initiatives, and cultural transformation programs.
- Strong analytical, problem-solving, and strategic thinking capabilities with experience translating data into actionable business insights.
PREFERRED QUALIFICATIONS
- Advanced degree in Business Administration, Information Systems, Organizational Leadership, Operations Management, or related discipline
- Experience supporting a senior executive or serving in a Chief of Staff, Business Operations, PMO Leadership, Delivery Excellence, or Strategy and Operations role.
- Experience leading delivery excellence oroperational governance functions within a technology organization supporting multiple business functions.
- Experience managing large-scale technology portfolios and measuring value realization from digital investments.
- Experience leading colleague engagement, organizational culture, communications, and change management initiatives.
- Familiarity with Agile delivery methodologies, portfolio management practices, and technology delivery life cycles.
- Experience leveraging data visualization and reporting tools to provide executive insights and portfolio analytics.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PHYSICAL/MENTAL REQUIREMENTS
N/A
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel up to 15%
Work Location Assignment: Must be able to work in assigned Pfizer office an average of 2.5 days per week, or as needed by the business
The annual base salary for this position ranges from $124,400.00 to $207,400.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
* The annual base salary for this position in Tampa, FL ranges from $111,900.00 to $186,500.00.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech
