Position Purpose: Directs the gathering and organization of assessment data and results to support risk reporting and monitoring processes. Advises, designs, and/or validates the status of IT controls and processes and assists in the design of corrective actions to address control deficiencies.

Key Details: Experience auditing, configuring, developing, or administering ServiceNow Integrated Risk Management (IRM) Preferred. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J -1, OPT, or CPT.

• Consults with control owner(s) to innovate and implement controls to minimize/mitigate risks, vulnerabilities and threats to IT as well as improve overall control design
• Ensures stakeholders incorporate new controls and/or updates to controls into testing
• Assists with the administration and enhancement of ServiceNow IRM, including process flow development, record maintenance, workflow optimization, and data quality activities
• Ability to effectively collaborate within Agile teams and adapt to changing priorities in a sprint-based delivery model
• Work closely with key stakeholders within IT to understand the overall business environment, processes, and procedures to design, build and maintain systems of controls across IT functions
• Understands and assesses levels of risk and compliance (deriving from external and internal threats) across the enterprise
• Maintain departmental work process for IT controls
• Interface with business control personnel and provide technical guidance
• Communicates, consults, and assists in remediation of control findings and gaps with IT and business stakeholders
• Develops and/or matures metrics (KRI & KPI) to deliver reports and presentations to various levels of management personnel
• Has the ability to determine if proposed technology solutions have cross-functional impact or risks to other units and to identify areas of efficiency
• Manages stakeholders, identify, and manages issues and risks
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 4 – 6 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.

• Knowledge of Microsoft Office; Microsoft Project; Microsoft Visio, ServiceNow IRM, Jira
• Experience with Data Analysis; Project Management
• Experience auditing, configuring, developing, or administering ServiceNow Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), or related workflow solutions
• Experience with IT controls, risk management, compliance, control testing, or audit processes within ServiceNow
• Agile/Scrum experience (sprints, backlog refinement, ceremonies, iterative delivery)

Soft Skills:

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills
• Intermediate - Ability to communicate and make recommendations to upper management
• Intermediate - Ability to drive multiple projects to successful completion

License/Certification:

• Certified Information Systems Auditor (CISA) preferred
• Certified in Risk and Information Systems Control preferred

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act