Jobs › Companies › Mammoth Mountain › Senior Guest Services Manager, Winter 26-27

Sobre este puesto de Senior Guest Services Manager, Winter 26-27 en Mammoth Mountain

Mammoth Mountain · Presencial · Mammoth Lakes, CA
Seasonal

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts.  Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. 

Benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about this position:

  • Oversees the daily operation of Main, Canyon, or Eagle Lodge ticket operations. Includes Guest Services, Group Reservations, IKON fulfilment, frequency lift products, Sports School Sales, Activity Sales, Daily Reconciliation and Balancing, guest relations matters and management of the team.  
  • Has influence in all ticket area locations with respect to implementation of training plan, ticket sales systems, policies and procedures, Mammoth Way implementation for the business unit.
  • Partners with Marketing and IT on development and implementation of new products offered throughout the season.
  • Works collectively with Ticketing Division team members and other departments to ensure a great overall guest experience.

Requirements:

  • Applicants should possess a high aptitude for Managing a fast-paced ticketing operation, while adhering to Guest Experience Standards, Staff Management Guidelines and Budgetary responsibilities.  Applicants should be confident in working with Guest’s to resolve difficult sales and service situations while functioning as a representative of Mammoth Mountain Leadership Team.  Applicants must possess excellent communication skills, have strong knowledge of the Siriusware Sales POS system preferred.
  • One year of full-time experience with MMSA ticket sales systems and procedures.
  • High school graduate or equivalent required.
  • Minimum two years of college education preferred.
  • Strong knowledge and understanding of company internal procedures, software, scheduling, and training systems, and a proven track record with the organization.
  • Individual must work at multiple venues throughout season.

​

​Pay: $75,601.32 - $80,213.49 per year

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

 

Mammoth Mountain is an equal opportunity employer.

¿Listo para postularte en Mammoth Mountain?
Postúlate en Mammoth Mountain

Sobre Mammoth Mountain

Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort busine

Ver todos los empleos en Mammoth Mountain →

Empleos similares

Mammoth Mountain
Guide, Mountain Adventures - Winter - Full-Time
Mammoth Mountain
⚡ Postúlate pronto Blue Mountains, ON Presencial $38,085–$38,085
● Nuevo 👁 Visto ✓ Postulado hace 5h
Mammoth Mountain
Journalier, Montagne
Mammoth Mountain
⚡ Postúlate pronto Mont-Tremblant, QC Presencial
● Nuevo 👁 Visto ✓ Postulado hace 15h
Mammoth Mountain
Chateau Chamonix Maintenance Supervisor - Steamboat Hospitality - Year Round - Full Time
Mammoth Mountain
⚡ Postúlate pronto Steamboat Springs, CO Presencial $59,987–$62,400
● Nuevo 👁 Visto ✓ Postulado hace 1d
Mammoth Mountain
The Ranch Maintenance Supervisor - Steamboat Hospitality - Year Round - Full Time
Mammoth Mountain
⚡ Postúlate pronto Steamboat Springs, CO Presencial $59,987–$62,400
● Nuevo 👁 Visto ✓ Postulado hace 1d
Mammoth Mountain
Retail Sales Associate - Winter - Full-Time
Mammoth Mountain
⚡ Postúlate pronto Blue Mountains, ON Presencial $38,085–$38,085
● Nuevo 👁 Visto ✓ Postulado hace 1d
Mammoth Mountain
Retail Store Supervisor - Winter - Full-time
Mammoth Mountain
⚡ Postúlate pronto Blue Mountains, ON Presencial $44,574–$44,574
● Nuevo 👁 Visto ✓ Postulado hace 1d
Mammoth Mountain
Human Resources Coordinator
Mammoth Mountain
⚡ Postúlate pronto Denver, CO Híbrido $43,992–$60,944
● Nuevo 👁 Visto ✓ Postulado hace 1d
Mammoth Mountain
Night Shift Maintenance Technician - Steamboat Hospitality - Year Round - Full Time
Mammoth Mountain
⚡ Postúlate pronto Steamboat Springs, CO Presencial $49,920–$57,200
● Nuevo 👁 Visto ✓ Postulado hace 1d
Mammoth Mountain
Confirmed Volunteer Ski Patrol Winter 26/27
Mammoth Mountain
⚡ Postúlate pronto Enumclaw, WA Presencial
● Nuevo 👁 Visto ✓ Postulado hace 1d

Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

Más empleos en Mammoth Mountain

Ver todos los empleos en Mammoth Mountain →

Postúlate ahora
🤖

Un momento — para

JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Toma ventaja en tu búsqueda de empleo.

Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

Únete al canal — es gratis