Jobs › Companies › Collate › Senior Enterprise Implementation Manager

Sobre este puesto de Senior Enterprise Implementation Manager en Collate

Collate · San Francisco
About Collate
 
Collate is an AI document generation platform for life sciences. We automate paperwork with AI, helping our customers get life-saving innovations to patients years faster. Collate is an end-to-end solution, powering every step of drug, diagnostic, and medical device development—from concept to market.
 
Our CEO Surbhi Sarna is a former General Partner at Y Combinator. Surbhi founded nVision Medical, which developed a new method to detect ovarian cancer and was acquired by Boston Scientific. Our CTO Nate Smith is a former Visiting Partner at Y Combinator and founder of Lever. Our AI researchers, engineers, and designers have worked at Google, Nvidia, Meta, Netflix, Amazon, AirBnB, Hippocratic AI, and Grail, and 40% of our team are former founders.
 
We’re an elite team, with $125M in funding from top investors (Redpoint, First Round Capital, CRV, Conviction, Y Combinator) and leaders in healthcare and AI. This is a rare chance to join an early-stage company with world-changing potential, experienced founders, and resources to execute at scale.
 
 
About the Role
 
We’re looking for an Enterprise Implementation leader to join our team and help build the foundation for how we onboard and support customers. From the moment a deal closes, you’ll own the customer journey — designing onboarding experiences, configuring solutions, and ensuring our product drives immediate value. You’ll work side-by-side with customers to understand their workflows, translate needs into product setups, and guide them through successful adoption. Collate is a fully in-person company based in San Francisco.

What You’ll Do

  • Lead Full-Cycle Implementations - Drive implementations from kickoff to go‑live, including scoping, requirement gathering, configuration, testing, training, and deployment.
  • Customer & Stakeholder Management - Serve as the primary liaison for clients, understanding complex scientific and regulatory workflows and ensuring their successful lift‑off.
  • Cross-Functional Collaboration - Work hand‑in‑hand with Product, Engineering, and Ops teams to define deliverables, manage scope, address technical challenges, and adapt solutions for regulated environments.
  • Project Planning & Execution - Develop and manage detailed project plans, maintain schedules, track milestones, manage risks and issue escalation to ensure punctual, high‑quality delivery.
  • Product Feedback & Process Improvement - Capture customer insights to inform product enhancements; contribute to refining internal implementation methodologies, templates, and tools to scale operations efficiently.

    • What We’re Looking For

  • 4+ years of client-facing implementation experiences - Successfully led enterprise software or platform deployments, preferably within life sciences, biotech, or other highly regulated industries.
  • Project Management - Proven ability to lead complex, multi-stakeholder projects from kickoff through delivery. Skilled in planning, scheduling, risk management, and keeping cross-functional teams aligned.
  • Thorough and Detail-Oriented - Known for a meticulous approach to requirements gathering, solution design, and execution. Able to anticipate gaps, catch inconsistencies, and ensure deliverables standards.
  • Communication & Collaboration - Excellent written and verbal communication skills, with the ability to translate technical and scientific concepts for diverse audiences. Builds strong relationships with clients and internal teams.
    •  
    Bonus Points
  • Work experience in pharma, biotech, or med device
  • Prior experience at a startup — able to wear multiple hats, thrive in ambiguity, and build structure in fast-paced, high-growth environments.
    • Why Join Collate?
     
    Impact: Build systems and experiences that touch real patients and providers, improving healthcare outcomes.
     
    Ownership: Shape both our product experience and our engineering culture from the start.
     
    Learning: Collaborate with a uniquely interdisciplinary team—AI researchers, healthcare leaders, and experienced startup builders.
     
    Upside: Join a company early enough to have meaningful equity and career-defining impact.
     
    ¿Listo para postularte en Collate?
    Postúlate en Collate

    Empleos similares

    Collate
    Full-Stack Software Engineer (Backend-Leaning)
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    Software Engineer (Backend)
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    AI Engineer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    Frontend Software Engineer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    Product Designer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 1sem
    Collate
    Medical Writer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem
    Collate
    GTM Recruiter
    Collate
    ⚡ Postúlate pronto San Francisco Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem
    Collate
    Product Manager
    Collate
    ⚡ Postúlate pronto San Francisco Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem
    Collate
    AI Research Scientist
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$350,000
    ● Nuevo 👁 Visto ✓ Postulado hace 1 mes

    Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

    Más empleos en Collate

    Collate
    Full-Stack Software Engineer (Backend-Leaning)
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    Software Engineer (Backend)
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    AI Engineer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    Frontend Software Engineer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial $150,000–$300,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Collate
    Product Designer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 1sem
    Collate
    Medical Writer
    Collate
    ⚡ Postúlate pronto San Francisco Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem

    Ver todos los empleos en Collate →

    Postúlate ahora
    🤖

    Un momento — para

    JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

    Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Toma ventaja en tu búsqueda de empleo.

    Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

    Únete al canal — es gratis