JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The opportunity

Hospitality is already part of how JLL serves clients, spread across Property Management (PM) and Work Dynamics (WD). You'll bring it together into one business.

You'll take what exists today, shape it into a single platform offering, and write the business case that takes it to market. This is a build role, that will eventually turn into a run role as well. You are expected to work with the PM and WD leadership, in alignment with Thais Galli, to create alignment on what the right solution is, and build the new platform accordingly.

Main responsibilities

1. Map what we already have

• Identify every initiative across PM and WD that touches hospitality, including client programs, pilots and internal efforts.
• Document where they overlap, where they leave gaps, and where clients are already asking for more.
  

2. Define the combined platform offering

• Map the teams, skills and services behind those initiatives.
• Define one platform service offering, built from the best of what PM and WD deliver today.
• Set out what the platform will and won't include, and who it's for.
  

3. Build the business plan

• Develop the pricing model.
• Set revenue and growth assumptions, and test them against client demand.
• Model operating costs and define the supporting team.
• Plan marketing and other platform investments.
• Present the plan to senior leadership with a clear ask and a decision date.
  

4. Bring the teams together

• Work with HR and Real Estate Management Services (REMS) leadership to integrate the teams into the new platform.
• Define roles, reporting lines and the skills the platform needs, and carry out the transition with the people involved.
  

5. Continuously evolve the platform with PM and WD

• Partner with PM and WD leaders and their teams on a regular cadence to learn what they and their clients need.
• Turn what you learn into updates to the offering, pricing and team model.
  

What you'll bring

• 10-15 years of experience building or scaling a new business line, service offering or platform inside a large organization.
• A track record in hospitality, facilities, property or workplace services. Depth in at least one is essential.
• Financial fluency. You've built a business plan with pricing, P&L and investment cases, and you've defended it to senior leaders.
• The ability to lead without direct authority across business lines, and to bring people with you through change.
• Comfort working with HR on organization design and team integration.
• Clear, concise communication, from client conversations to executive presentations.
• Bachelors Degree

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.