Role Overview:

This is an exciting opportunity to be at the forefront of Chaucer's bordereaux data transformation journey. The role goes beyond traditional data oversight, focusing on how bordereaux data can be leveraged as a strategic asset to deliver deeper insight, support smarter decision-making and strengthen delegated authority oversight.

Working across the business, you will help shape the future-state bordereaux data operating model, driving improvements in data quality, governance, analytics and automation. You will play a key role in developing a smarter, more efficient and insight-led approach to bordereaux management, helping to build a market-leading delegated authority data capability that differentiates Chaucer in the London market.

Key Responsibilities:

• Drive improvements in bordereaux data quality, governance and analytics, supporting Chaucer's ambition to create a market-leading delegated authority data capability.
• Contribute to the transformation of bordereaux data management by identifying opportunities to automate processes, enhance reporting and leverage technology to improve efficiency and insight.
• Develop and deliver management information, dashboards and analytical reporting that turn bordereaux data into meaningful business intelligence, supporting underwriting, operational and strategic decision-making.
• Support the oversight, governance and continuous improvement of bordereaux reporting and delegated authority data across Chaucer's global portfolio.
• Review, validate and analyse premium, risk and claims bordereaux, ensuring compliance with Lloyd's, regulatory and internal reporting requirements.
• Monitor bordereaux data quality performance, investigate exceptions and recurring issues, and conduct root cause analysis to drive sustainable improvements in reporting accuracy, completeness and consistency.
• Maintain and enhance bordereaux data quality frameworks, governance controls and quality assurance processes, ensuring delegated authority data remains reliable and fit for purpose.
• Work closely with outsourced service providers to investigate, respond to and resolve bordereaux and data quality queries, ensuring delivery against agreed service standards.
• Support the implementation and oversight of delegated authority arrangements, ensuring bordereaux reporting requirements, controls and data standards are appropriately embedded.
• Build strong relationships with internal and external stakeholders, acting as a trusted partner on bordereaux data management, reporting and quality-related matters.
• Support regulatory reporting, governance committees and portfolio reviews through the provision of accurate, timely and insightful bordereaux data analysis.
• Provide technical guidance and peer support across the team, promoting best practice, continuous improvement and a culture of accountability for data quality.

Skills & Competencies:

Essential

• Experience within Delegated Authority, Bordereaux Management or Lloyd's operations.
• Strong understanding of bordereaux and delegated authority data – Risk and Claims
• Lloyd's market experience
• Regulatory reporting knowledge.
• Excellent analytical and problem-solving skills.
• Strong Microsoft Excel capability.
• Experience investigating and resolving data quality issues.
• Ability to interpret complex datasets and identify trends.
• Strong stakeholder management and communication skills.
• Ability to work independently and prioritise competing demands.
• Continuous improvement mindset.
• High attention to detail.

Desirable

• DQPro experience.
• Watertrace experience.
• SQL knowledge.
• Power BI experience.
• Data governance experience.
• Data visualisation skills.
• Process mapping and process improvement experience.
• Experience working with outsourced service providers.
• Understanding of delegated authority regulatory requirements.

Key Behaviours

• Curious and analytical.
• Challenges existing processes and ways of working.
• Strong problem solver.
• Data-driven decision maker.
• Demonstrates ownership and accountability.
• Collaborative and relationship-focused.
• Continuous improvement mindset.

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). 

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.