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Senior Business Analyst - Go-To-Market

What You’ll Do:

• Act as a strategic advisor to your cross-functional stakeholders in Sales, Marketing, Channel, and Renewals and a liaison to the technical Business Intelligence team
• Execute deep-dive analysis addressing key business issues and present findings to senior stakeholders
• Collaborate with key stakeholders to translate business questions into verifiable hypotheses using complex, multi-source data
• Build dashboards and custom reports to track key metrics, empower other team members with data, and investigate business questions
• Demonstrate great judgment in quickly forming actionable, data-driven conclusions in the face of uncertainty
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
• Diagnose business process flows and contribute to improving automation and process improvements via data apps, workflow triggers/alerts and business applications enhancements

What We Are Looking For:

• Bachelor's degree in Computer Science, Statistics, Business, or related discipline
• 5 years relevant experience in business analysis, management consulting, or other related experiences analyzing large datasets to solve business problems and presenting results
• Proven analytical and quantitative skills with an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses 
• Ability to take loosely defined business questions and translate them into clearly defined technical/data specifications
• Experience working directly in the SaaS space, bonus to have experience working with Sales, Marketing, Channel, or Renewals teams 
• Experience defining requirements and using data and metrics to draw business insights and process improvements
• Experience making business recommendations and influencing stakeholders 
• Experience with a modern BI stack with tools such as dbt, Looker, Sigma, Snowflake, Tableau, Alteryx, etc. 
• Experience with Microsoft Office/Google Suite
• Familiarity with Salesforce and/or GTM tools (Gainsight, Clari, Hubspot/Marketo)
• Experience with SQL and/or Python
• Excellent communication (verbal and written) and interpersonal skills, able to communicate effectively with both business and technical teams