Job Description

Who we are looking for
We are seeking a proactive and detail-oriented professional with a solid foundation in custody operations and a proven ability to support BAU tasks independently. Fluency in Italian and English is required, along with experience in process documentation and escalation handling.

What you will be responsible for
As an Associate 2, you will:

• Independently manage daily BAU tasks and ensure timely execution.
• Identify and escalate operational issues to appropriate Manager.
• Contribute to SOP and job aid creation and updates.
• Assist in reporting and analytics preparation for internal stakeholders.
• Collaborate with cross-functional teams to support operational improvements.

What we value

• Fluency in English (written and spoken) is required; proficiency in Italian would be an added advantage.
• Proven ability to manage BAU tasks and escalate issues appropriately.
• Experience in drafting SOPs and job aids.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and PowerPoint.

Education & Preferred Qualifications

• 2–3 years of experience in financial services or custody operations.
• Prior experience in documentation and operational support.

Note: The role requires a minimum of three days per week working form the office

Minimum Salary:​

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​

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We Offer:​

• Permanent contract from day one​

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​

• Gold Medical Package for employees and their families (partner and children)​

• Premium life insurance package and private pension plan​

• Wide range of soft skills training, technical workshops, language classes and development programs​

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​

• Variety of well-being programs​

• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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