Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

The Senior Contracts Paralegal/Contracts Manger is an experienced, full-time professional who will provide advanced support to our in-house Legal team with commercial contracting, contract administration, and related legal matters. Working closely with members of the Legal team as well as cross-functional stakeholders, the role will assist with a wide range of matters, including contract drafting and review; management of contract workflows; maintenance of contract templates, playbooks and clause libraries; contract lifecycle management; and legal research.

A cover letter is required and should highlight your relevant experience and interest in the role.

This role is in the office 4 days a week at minimum.

Job Responsibilities and Duties

• Assist attorneys with contract drafting and review.
• Contract administration for a broad range of commercial relationships, including intake, status tracking, execution, storage and reporting.
• Manage and update contract templates, contract playbooks, and clause libraries, and identify opportunities to automate, streamline, and improve standard templates and documentation practices.
• Track contract milestones, renewal dates, notice periods, termination rights, and other critical obligations, and appropriately distribute information to relevant stakeholders.
• Serve as a point of contact for contract-related inquiries throughout the business. Coordinate with business stakeholders to ensure adherence to the various Legal contract review, negotiation, approval, and execution guidelines.
• Support the administration and maintenance of contract management software, including workflow management, document organization, reporting, and user support.
• Partner with all stakeholders to drive adherence to departmental contract policies, procedures, and guidelines.
• Prepare periodic reports relating to contract volume, renewal activity, execution status, and other contract management metrics.

• Perform legal research and provide analysis, as needed.

Knowledge, Skills, Abilities

• Strong ability to work in a fast-paced environment and maintain a cordial professional demeanor.
• Extremely well-organized self-starter who has the ability to meet deadlines, adapt to constantly shifting priorities, and allocate resources and time effectively.
• Superior attention to detail and discretion when managing confidential matters is a must.
• Excellent verbal and written communication skills.
• Strong understanding of commercial contracting and contract lifecycle management processes.
• Experience reviewing and redlining commercial agreements using established templates and contract playbooks.
• Experience maintaining contract templates, clause libraries, standard contracting forms, and document repositories.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, OneNote, SharePoint, and contract management software.
• Experience with contract lifecycle management platforms, with Ironclad and Jurist experience strongly preferred.
• Ability to work independently but also collaborate effectively with all colleagues.
• Diligent, dependable, and motivated work ethic.
• Strong sense of accountability.

Education Requirements

• Bachelor's Degree
• Paralegal Certificate (preferred), contracts manager or equivalent relevant experience

Work Experience

• 7+ years of paralegal, commercial contracts, contract administration, or contract management experience, preferably in an in-house legal department or law firm.
• Experience supporting a high-volume commercial contracting function.
• Experience drafting, reviewing, revising, redlining and negotiating commercial agreements and contract templates.
• Experience with contract lifecycle management systems; Ironclad experience strongly preferred.

• Experience supporting attorneys on contractual litigation, intellectual property, marketing, advertising, promotions, trademark, and/or brand protection matters is a plus.

Physical Requirements

• Precise hand/eye coordination
• Basic keyboarding or other repetitive motions

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.