The Senior Clinical Supply Chain Manager is responsible for leading the strategic planning, oversight, and delivery of a portfolio of clinical supply chain projects, ensuring the effective and timely provision of clinical trial supplies across global studies. This role plays a key part in driving operational excellence, supporting continuous improvement initiatives, and contributing to the ongoing evolution and optimisation of Clinical Trial Supplies processes, systems, and capabilities.

Essential Functions
• Interpret clinical trial protocols to create and execute an effective clinical trial supply chain solution.
• Create master English label text in accordance with relevant regulatory framework (e.g. Annex 13).
• Create and maintain demand forecasts and packaging plans so that packed clinical supplies are readily available in accordance with the project requirements.
• Initiate packaging campaigns with the assigned vendor and provide oversight to ensure on-time delivery.
• Setup, monitor, and where necessary, update study assigned Interactive Response Technology (IRT) systems to ensure study inventory is effectively managed.
• Create an appropriate distribution plan and have oversight of the assigned vendor(s) executing it.
• Ability to work independently and proactively to ensure that the supply of all trial materials is delivered to the right place at the right time.
• Provide ongoing budget tracking activities so that projects are run efficiently and in accordance with client approved quotations.
• Maintains 100% compliance on all assigned training and applies learnings to everyday practice.
• Remain up to date in all GxP and regulatory requirements applicable to the role.
• Leads client and vendor related meetings where necessary to discuss clinical supply chain topics or status updates.
• Creates a Temperature Excursion management plan.
• Manages the review and assessment process of Temperature Excursions reported to the IQVIA Clinical Trial Supplies team.
• Conducts thorough and regular risk management assessments to ensure all risks are systematically reviewed and appropriate mitigations are executed.
• Support client bid defence meetings as required.
• Supports the development and optimisation of the CTS department and processes.

Qualifications
Bachelor’s degree in Life Sciences, Supply Chain Management, Business, or a related discipline.

• At least 5 years of experience in Clinical Supply Chain Management within the clinical trials industry.

• Hands-on experience with Interactive Response Technology (IRT) systems, including their use in clinical trial supply planning and management.

• Demonstrated project management skills, with the ability to plan, coordinate, and deliver multiple priorities effectively.

• Proven ability to build and maintain strong working relationships with internal and external stakeholders.

• Strong communication and interpersonal skills, with the ability to provide clear direction and influence outcomes.

• Effective problem-solving skills, with a proactive and solution-oriented approach.

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Fluency in English, with excellent written and verbal communication skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.