Job Description:

Reporting to the Registrar, the Senior Associate Registrar for Student Systems Operations provides functional leadership for Berklee's administrative software systems. Leading a team of four (two Associate Registrars, an Assistant Registrar, and an Operations Specialist), this role plays a pivotal part in the final phase of an institute-wide Workday Student ERP implementation, driving data integration, testing, change management, and long-term operational excellence. At Berklee, your work directly supports the next generation of creative leaders.

Key Responsibilities

Workday Implementation & Team Leadership:

• Team Management: Lead and mentor the Student Systems Operations team, establishing goals, evaluating best practices, and overseeing documentation.
• Workday ERP Transition: Drive discovery, testing, data integration, and change management for the Workday Student rollout, managing system usage post-implementation.
• Process Optimization: Align curricular, process, and system needs across legacy tools (Colleague, PowerCampus) and Workday Student.

Systems Oversight, Reporting & Data Integrity:

• Systems Leadership: Oversee system development, scheduling, integrations, and testing across software platforms (Colleague, PowerCampus, Workday, Informer, MS Access).
• Reporting & Analytics: Write queries and reports (SQL, Unidata, Informer) to deliver actionable management analytics.
• Data Security & Hygiene: Safeguard data integrity, user access governance, and record confidentiality across all registrar tools.

Compliance & Campus Outreach:

• FERPA Governance: Ensure strict adherence to FERPA and privacy regulations governing student records.
• Training & Collaboration: Conduct outreach, develop training, and partner with cross-functional campus teams in a decentralized, fast-paced environment.

What You'll Bring

• Higher Ed Experience: 6+ years at the intersection of higher education student services and technology, with demonstrated managerial experience.
• SIS Mastery: Extensive experience with Student Information Systems (Colleague, PowerCampus, or Workday); query writing skills in SQL/Unidata (MS Access or Informer).
• Implementation Expertise: Hands-on experience with SIS implementations, system testing, integrations, and change management highly preferred.
• Core Skills: Strategic problem-solving, self-motivation, strong communication, and deep knowledge of FERPA compliance.

Why Choose Berklee?

• Transformational Impact: Help lead a major technology transition modernizing student services for a premier global institution.
• Cultural Access: Enjoy nightly access to world-class music, theater, and dance performances across our campus venues.
• Total Rewards: Outstanding health/dental coverage, institutional 403(b) match, tuition assistance, generous PTO, and a paid winter break.

Hiring Range: $95,000 to $125,000; salary dependent on experience and education.

Please visit the Berklee Total Rewards page for a complete listing of benefits.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type: