• Join a supportive, high-performing team

• Based at our head office in Sydney CBD

• Fixed term contract until December 2027

The role

Financial Markets Business Operations delivers operational and system administration support for Financial Markets business systems, serving internal and external clients, including overseas representative offices. The team also operates as the external-facing Securitisation Support Centre (SSC).

Team members support a range of Financial Markets Group solutions, including Findur, the Electronic Auction Platform, Securitisation, Currency Benchmark, and Core Forecasting System.

This role offers broad exposure across the Bank, including Domestic Markets, International Department, Risk Management, Payments Settlements and IT, with opportunities to contribute to team initiatives, build expertise and support continuous improvement.

Requirements and flexibility

The Team provides active support from 7:30am to 6pm through a rotating morning / middle / afternoon shift pattern, rotating weekend work and on-call requirements outside of those hours (approximately one week every month).

Importantly, the Team is given the freedom to structure support creatively and work around the unique requirements of each team member.

The team’s objectives

• Deliver effective operational, administrative, first and second level customer support for business systems working closely with IT to ensure operational requirements are met

• Manage relationships with external vendors, ensuring key services are delivered as per the relevant agreements

• Provide business operations expertise and guidance to external and internal customers in relation to business processes

• Maintain a consultative role with the overseas representative offices and work closely with IT to ensure that all operational requirements are met

• Conduct regular reviews of business operations to ensure operational controls are efficient and remain relevant

• Monitor systems and liaise with stakeholders to facilitate early detection and resolution of issues, ensuring impact to business processes is minimal

• Plan, co-ordinate, test and verify system changes to ensure operational stability of critical systems

• Maintain suitable contingency arrangements for systems, operations, customers and stakeholders

• Assist with the efficient delivery of services and ensure that activities comply with industry regulations

• Drive improvements across a variety of workstreams for FM Business Operations (FM BO), FM Business Support Services (FM BSS), & Financial Markets Group (FMG)

We are looking for

We are seeking a motivated, responsible and diligent team player who is keen to learn, enjoys a challenge and will thrive in an experienced, supportive and flexible team environment.

• Tertiary degree or certifications in IT, business or in a related discipline or relevant working experience

• Strong analytical and problem-solving skills

• Clear written and verbal communication

• Attention to detail and accuracy

• Ability to prioritise competing demands

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.

Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward.

Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

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