Job Description

At Johnson Controls, we are shaping the future to create a safe, comfortable, and sustainable world. Our global team develops innovative, integrated solutions that make cities more connected and buildings smarter. We are passionate about the way the world lives, works, and plays. The future requires limitless ideas, an entrepreneurial mindset, and collaboration across borders. If you are looking for a future-focused career, the future is looking for you.

We are currently looking for a motivated Service Security Support Engineer to join our team in Belgium.

What You Will Do

As a Service Security Support Engineer, you will be responsible for software maintenance and the repair of electronic security systems for our key customers. As a technical expert, you will troubleshoot issues related to CCTV, access control, intrusion detection, and Electronic Article Surveillance (EAS) systems. In addition, you will contribute to the upgrade and modernization of our existing installed base by implementing the latest security solutions.

As a technical specialist, you will also provide remote support to technicians and customers. You will assist in configuring new installations and train technicians to further develop their knowledge and skills in security systems. Furthermore, you will act as an important link between our organization and the technical departments of our suppliers, ensuring optimal cooperation and coordination.

Our office is located in Groot-Bijgaarden, but you will primarily work at customer sites throughout Belgium. You will be part of a national team of experienced colleagues who are always ready to support one another. Together, you will serve a diverse customer portfolio, including major organizations in sectors such as retail, banking, and government.

How You Will Do It

• Perform planned maintenance on our security systems.
• Handle and resolve service calls and fault reports.
• Install modifications and extensions on existing systems.
• Maintain customer contact and provide technical advice.
• Depending on your experience and technical knowledge, perform minor commissioning activities for new installations.
• Participate in a national 24/7 on-call service after completing an intensive training period.

What We Are Looking For

• A strong technical background, supported by a technical education (A1/A2 in Electrical Engineering, Electromechanics, Electronics) or equivalent experience.
• A passion for IT and extensive knowledge of security systems.
• VCA, BA5, and MEWP (Mobile Elevating Work Platform) certifications are considered essential.
• A valid Category B driving licence and a good driving record.
• Fluency in Dutch and French, both spoken and written.
• Good command of English.
• Strong customer service skills, excellent communication abilities, and a results-driven mindset.
• A strong commitment to safety.
• The ability to work independently while also collaborating effectively with colleagues.
• Resilience and the capability to perform well under pressure.

What We Offer

Johnson Controls offers you an exciting career opportunity within a global organization where you can fully develop your customer-oriented mindset and technical expertise. We provide a competitive salary package aligned with your experience and potential, complemented by attractive fringe benefits.

In addition, we support your professional growth through comprehensive training programs and development opportunities, ensuring that you become highly knowledgeable about our products and solutions.

Interested?

Does this sound like the challenge you are looking for? Apply now and become part of our dynamic team, committed to security and innovation.

We encourage you to submit your application through our careers website. You may also send your application or any questions directly to:

Cinzia Correnti
Talent Acquisition Benelux Partner

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